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For Companies At a Glance
- Tasks: Lead and inspire your hotel team to deliver exceptional guest experiences and drive commercial success.
- Company: Join a legacy hotel group with over 60 years of expertise in hospitality across the UK.
- Benefits: Enjoy competitive pay, bonuses, pension, and exclusive staff discounts.
- Why this job: Be the heartbeat of our hotel, making a real impact on guests and your team.
- Qualifications: Proven hotel leadership experience, innovative mindset, and strong relationship-building skills required.
- Other info: Opportunity for growth and development within a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
With a rich legacy of over 60 years, hotels are in our DNA. With unparalleled expertise in hotel acquisition, ownership, management, and investment, we own and operate hotels UK wide, with a diverse mix of our own and global brands. Guest focused and with our team central to our success, were proud of our history and where were going.
Innovative and passionate, we have the people and systems to support you to drive the best outcomes for our guests, our team, and our business. We want our people to grow with us and be part of our journey.
About the role:
As we continue to evolve, we have an exciting opportunity for a General Manager to join our team.
Our General Managers are supported and empowered to take responsibility for every aspect of their hotel team engagement, the service that wows their guests and the engine that drives commercial success. They also:
- Establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
- Strive for operational excellence in everything they do.
- Drive the highest standards of safety for our guests and the team.
- Embed and bring to life our tools relating to but not limited to Operations, Health & Safety, HR & Training, Sales, Marketing and Revenue.
About you:
An inspiring leader with a burning passion for hospitality, you have a proven pedigree as a hotel leader and will be excited to take the hotel to the next level. You are:
- Innovative, creative and excited by change.
- A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
- Effective in time management, organised, and comfortable working in a fast-paced environment.
- An empathetic individual who builds the best relationships both with the team and the local market.
- Resilient and with the ability to keep calm and bounce back when things dont go to plan.
- The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow!
Whats in it for you:
- A competitive remuneration package.
- Access to the company bonus scheme.
- Pension.
- Various ancillary benefits common to the hospitality industry.
#INDLP
The County Hotel Carlisle is a three-star hotel from the Cairn Group which can be found in the city centre of Carlisle directly opposite from Carlisle Rail Station.
Guest's enjoy breathtaking views of King Henry VIII's historic Citadel and also be within a ten-minute walk of the picturesque Carlisle Castle,
Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
AMRT1_UKCT
General Manager employer: County Hotel
Contact Detail:
County Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've inspired and led teams in previous roles, as this aligns with what they're looking for in a General Manager.
✨Tip Number 2
Familiarize yourself with the hotel’s operations and their approach to guest satisfaction. Being able to discuss their current strategies and how you can enhance them will demonstrate your commitment and insight.
✨Tip Number 3
Prepare to discuss your experience with health and safety protocols. Given the emphasis on safety in the job description, showcasing your knowledge and past implementations will set you apart.
✨Tip Number 4
Network with current or former employees if possible. Understanding the company culture and values from an insider's perspective can help you tailor your approach and show that you're a great fit.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Dive into the values and mission of the hotel group. Highlight how your leadership style and experience align with their focus on guest satisfaction and team engagement.
Showcase Your Leadership Experience: In your application, emphasize your previous roles in hotel management. Provide specific examples of how you've inspired teams, driven operational excellence, and achieved commercial success.
Demonstrate Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry. Share personal anecdotes or experiences that illustrate your commitment to creating memorable guest experiences and fostering a positive team environment.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to ensure your application resonates with the hiring team.
How to prepare for a job interview at County Hotel
✨Show Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share specific examples of how your passion has driven your success in previous roles, and how you plan to inspire your team to deliver exceptional guest experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you engage and motivate your team. Highlight instances where you've successfully led a team through challenges or changes, showcasing your ability to inspire and coach others.
✨Emphasize Operational Excellence
Be ready to talk about your approach to achieving operational excellence. Discuss your experience with setting performance goals, monitoring results, and implementing strategies that drive both guest satisfaction and commercial success.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and resilience. Think of examples where you've had to stay calm under pressure or adapt to unexpected situations, demonstrating your ability to bounce back and lead effectively.
