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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Countrywide Mortgage Services, a leader in mortgage solutions with a supportive culture.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic training opportunities.
- Why this job: Be part of a dynamic team that values your growth and offers exciting rewards for top performers.
- Qualifications: Must hold CeMap or equivalent qualification and have strong customer service skills.
- Other info: We celebrate diversity and encourage all qualified candidates to apply, regardless of background.
The predicted salary is between 21000 - 35000 £ per year.
Trainee Mortgage Advisor
Countrywide Mortgage Services are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Airdrie. OTE £35,000
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers\’ experience throughout the mortgage process.
You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target driven environment.
What can we offer you as our Trainee Mortgage and Protection Advisor:
- Competitive Salary OTE £35,000
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services.
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities of a Trainee Mortgage and Protection Advisor
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required to be a successful Trainee Mortgage and Protection Advisor
- Hold CeMap or industry equivalent qualification.
- Able to generate new business in a target driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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Trainee Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage process and the various products available. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and your ability to provide valuable advice to customers.
✨Tip Number 2
Network with professionals in the mortgage and real estate sectors. Attend local events or join online forums to connect with others in the industry. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer inquiries and objections will showcase your customer service skills and adaptability, which are crucial for this position.
✨Tip Number 4
Research Countrywide Mortgage Services thoroughly. Understanding their values, services, and recent developments will allow you to tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Trainee Mortgage Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Trainee Mortgage Advisor. Tailor your application to highlight how your skills and experiences align with what Countrywide Mortgage Services is looking for.
Highlight Relevant Qualifications: If you hold a CeMap or equivalent qualification, be sure to mention it prominently in your CV and cover letter. This is a key requirement for the role and will demonstrate your suitability.
Showcase Customer Service Skills: Since outstanding customer care is crucial for this position, provide specific examples in your application that showcase your customer service experience and how you've positively impacted customers in previous roles.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Discuss why you want to work as a Trainee Mortgage Advisor and how you can contribute to improving customer experiences throughout the mortgage process.
How to prepare for a job interview at Countrywide Mortgage Services
✨Show Your Customer Service Skills
As a Trainee Mortgage Advisor, outstanding customer care is crucial. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your ability to build relationships with clients.
✨Demonstrate Your Adaptability
This role requires someone who can thrive in a fast-paced environment. During the interview, highlight instances where you've successfully adapted to change or handled multiple tasks simultaneously.
✨Know Your Products
Familiarise yourself with various mortgage products and services. Being able to discuss these intelligently will show your commitment to the role and your understanding of the industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career goals.