Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join John Francis Estate Agency, a supportive and dynamic team in Carmarthen.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic training opportunities.
- Why this job: Be part of a rewarding environment that invests in your growth and success.
- Qualifications: Must hold CeMap or equivalent qualification and have strong customer service skills.
- Other info: We celebrate diversity and encourage all qualified candidates to apply!
The predicted salary is between 24000 - 42000 £ per year.
John Francis Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Carmarthen. OTE £35k.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Trainee Mortgage and Protection Advisor:
- Competitive Salary OTE £35K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive, encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities of a Trainee Mortgage and Protection Advisor:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required to be a successful Trainee Mortgage and Protection Advisor:
- Hold CeMap or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Trainee Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage products and services offered by John Francis Estate Agency. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of John Francis Estate Agency on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since outstanding customer care is crucial for this role, think of specific examples where you've excelled in providing excellent service and how that relates to the mortgage process.
✨Tip Number 4
Showcase your adaptability and resilience during any interactions with the company. Given the fast-paced environment mentioned in the job description, be ready to share experiences where you've successfully navigated challenges or changes in a work setting.
We think you need these skills to ace Trainee Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trainee Mortgage Advisor role. Emphasise your customer service experience, adaptability, and any qualifications like CeMap.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your motivation to improve customer experiences. Mention specific examples of how you've excelled in target-driven environments.
Highlight Relevant Skills: In your application, clearly outline your communication skills, resilience, and organisational abilities. These are key attributes for the role, so provide examples of how you've demonstrated these in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Countrywide Mortgage Services
✨Showcase Your Customer Service Skills
As a Trainee Mortgage Advisor, outstanding customer care is crucial. Prepare examples of how you've provided excellent service in the past, and be ready to discuss how you would handle various customer scenarios.
✨Demonstrate Your Adaptability
This role requires someone who can thrive in a fast-paced environment. Be prepared to share experiences where you've successfully adapted to change or managed multiple tasks simultaneously.
✨Highlight Your Communication Skills
Excellent verbal and written communication is key in this position. Practice articulating your thoughts clearly and concisely, and consider how you can convey complex information in an easy-to-understand manner.
✨Research the Company and Industry
Familiarise yourself with John Francis Estate Agency and the mortgage industry. Understanding their values, services, and recent developments will help you tailor your responses and show genuine interest in the role.