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- Tasks: Help customers navigate the mortgage process and build strong relationships with estate agents.
- Company: Join Countrywide Mortgage Services, a supportive and inclusive workplace in Exeter.
- Benefits: OTE £55K, uncapped commission, superb training, and all-expenses-paid trips for top achievers.
- Why this job: Make a real difference in people's lives while developing your career in a fast-paced environment.
- Qualifications: CeMap qualification and a passion for outstanding customer service.
- Other info: Diverse and inclusive culture that encourages applications from all backgrounds.
The predicted salary is between 24000 - 42000 £ per year.
Trainee Mortgage Advisor
Countrywide Mortgage Services are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Exeter.
OTE £55K
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.
You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.
What can we offer you as our Trainee Mortgage and Protection Advisor
- Competitive Salary OTE £55K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services.
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities of a Trainee Mortgage and Protection Advisor
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required to be a successful Trainee Mortgage and Protection Advisor
- Hold CeMap or industry equivalent qualification.
- Able to generate new business in a target driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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Trainee Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Mortgage Advisor
✨Network Like a Pro
Get out there and connect with people in the mortgage industry! Attend local events, join online forums, or even hit up social media groups. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your knowledge about mortgage products and customer service. We want to see your passion and expertise shine through in every conversation.
✨Follow Up Like a Boss
After any interview or networking event, drop a quick thank-you email. It shows you’re keen and professional. Plus, it keeps you fresh in their minds when they’re making decisions!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Trainee Mortgage Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Trainee Mortgage Advisor and how you can contribute to improving our customers' experience.
Tailor Your CV: Make sure your CV is tailored to highlight the skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your customer service experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Countrywide Mortgage Services
✨Know Your Stuff
Make sure you’re familiar with the mortgage process and the products available. Brush up on your CeMap knowledge and be ready to discuss how you can help customers navigate their options.
✨Show Your Customer Care Skills
Prepare examples of how you've provided outstanding customer service in the past. This role is all about improving customer experience, so highlight your ability to build relationships and support clients through the mortgage journey.
✨Be Ready for a Fast-Paced Environment
Demonstrate your adaptability and resilience during the interview. Share experiences where you thrived under pressure or met targets, showing that you can handle a target-driven atmosphere.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s training programme and progression structure. This shows your interest in growth and helps you understand how you can succeed as a Trainee Mortgage Advisor.
