At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Countrywide Mortgage Services, a leader in the mortgage industry.
- Benefits: Enjoy competitive salary, uncapped commission, and group discounts on property services.
- Why this job: Be part of a supportive team that invests in your growth and success.
- Qualifications: Full CeMAP qualification and strong customer service skills required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 39000 - 65000 £ per year.
Mortgage Advisor
Geering & Colyer Estate Agency are looking for a Mortgage and Protection Advisor to join them in Maidstone. OTE £65k
We are looking for a highly motivated individual who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.
You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE £65K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Mortgage Advisor role.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. This knowledge will not only boost your confidence but also demonstrate your commitment to potential employers during interviews.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you went above and beyond to help clients, as this is crucial for a role focused on improving customer experiences.
✨Tip Number 4
Showcase your adaptability and resilience by sharing stories of how you've thrived in fast-paced environments. Employers value candidates who can handle pressure and still deliver results.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, adaptability, and any qualifications like CeMAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how you can improve customer experiences in the mortgage process. Mention specific examples of your past achievements in similar roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as outstanding customer care, resilience, and excellent communication skills. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the finance sector.
How to prepare for a job interview at Countrywide Mortgage Services
✨Know Your Products
Familiarise yourself with the various mortgage products and services available. Be prepared to discuss how these can meet different customer needs, as this will demonstrate your expertise and ability to guide clients effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer care in previous roles. Highlight your ability to build relationships and ensure a positive experience for clients throughout the mortgage process.
✨Demonstrate Adaptability
Since the role requires working in a fast-paced, target-driven environment, be ready to share instances where you've successfully adapted to changing circumstances or challenges in your previous jobs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.