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- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Mann Estate Agency is a dynamic team focused on enhancing customer experiences.
- Benefits: Earn up to £60k with uncapped commission, training, and group discounts.
- Why this job: Join a supportive environment that invests in your growth and success.
- Qualifications: Full CeMAP qualification and strong customer service skills required.
- Other info: Diverse and inclusive workplace encouraging all qualified candidates to apply.
The predicted salary is between 36000 - 60000 £ per year.
Mortgage Advisor
Mann Estate Agency are looking for a Mortgage and Protection Advisor to join them in Ashford. OTE £60k
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.
You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment.
What can we offer you as our Mortgage and Protection Advisor
- Competitive Salary OTE £60K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services.
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don\’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you\’re excited about this role but your experience doesn\’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Mortgage Advisor position.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. Being knowledgeable about current offerings will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for clients, as this role heavily focuses on improving customer experience.
✨Tip Number 4
Showcase your adaptability and resilience by sharing experiences where you thrived in a fast-paced environment. This will highlight your ability to meet targets and handle challenges effectively.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, qualifications like CeMAP, and any achievements in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers through the mortgage process. Mention specific examples of how you've successfully built relationships or generated new business in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, resilience, and ability to work in a fast-paced environment. Use bullet points to make these stand out and ensure they match the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Mortgage Advisor.
How to prepare for a job interview at Countrywide Mortgage Services
✨Showcase Your Customer Service Skills
As a Mortgage Advisor, outstanding customer care is crucial. Be prepared to share specific examples of how you've provided excellent service in the past, and how you can apply that to improve the customer experience in this role.
✨Demonstrate Your Adaptability
The job requires someone who can thrive in a fast-paced, target-driven environment. During the interview, highlight instances where you've successfully adapted to changing circumstances or challenges in your previous roles.
✨Prepare for Technical Questions
Make sure you're familiar with the mortgage products and services relevant to the role. Brush up on your CeMAP knowledge and be ready to discuss how you would guide customers through the mortgage process.
✨Emphasise Team Collaboration
Building relationships with the Estate Agency teams is key. Share examples of how you've worked effectively within a team to achieve common goals, and express your enthusiasm for collaborating with others in this new role.
