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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Connells Group, a leading estate agency with over 1,250 branches across the UK.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expenses-paid trips for top achievers.
- Why this job: Be part of a supportive team that invests in your growth and success.
- Qualifications: Must have Full CeMAP or equivalent qualification and excellent customer service skills.
- Other info: Work in a fast-paced environment with a transparent progression structure.
The predicted salary is between 36000 - 60000 £ per year.
Palmer Snell Estate Agency are looking for a Mortgage and Protection Advisor to join them in Bournemouth. OTE £60k. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE £60K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive, encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Excellent verbal and written communication skills.
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums where you can connect with current Mortgage Advisors or those in related roles. This can provide you with insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. Being knowledgeable about current offerings will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to demonstrate your customer service skills in interviews. Think of specific examples where you've gone above and beyond for clients, as this role heavily emphasises outstanding customer care.
✨Tip Number 4
Showcase your adaptability and resilience during the application process. Be ready to discuss how you've successfully navigated challenges in fast-paced environments, as these traits are crucial for a Mortgage Advisor.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, qualifications like CeMAP, and any achievements in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Palmer Snell Estate Agency and how you can contribute to improving customer experiences.
Highlight Relevant Skills: In your application, focus on key skills such as communication, resilience, and organisation. Provide examples of how you've successfully navigated challenges in previous roles, particularly in customer service or sales.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Mortgage Advisor.
How to prepare for a job interview at Countrywide Mortgage Services
✨Know Your Products
Familiarise yourself with the various mortgage products and services available. Be prepared to discuss how these can meet different customer needs, as this will demonstrate your expertise and ability to guide clients effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to build relationships and ensure a positive experience for clients, as this is crucial for a Mortgage Advisor role.
✨Demonstrate Adaptability
Be ready to discuss situations where you've had to adapt quickly to changes or challenges. This role requires someone who can thrive in a fast-paced environment, so showcasing your flexibility will be key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
