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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Connells Group, a leading estate agency with over 1,250 branches across the UK.
- Benefits: Enjoy a competitive salary, uncapped commission, and group discounts on property services.
- Why this job: Be part of a dynamic team focused on customer experience and professional growth.
- Qualifications: Must have Full CeMAP or equivalent qualification and excellent customer service skills.
- Other info: This role offers superb training and career progression opportunities.
The predicted salary is between 39000 - 78000 £ per year.
We are looking for an experienced Mortgage Advisor to join us in Bromborough, working in our well-known Clive Watkin Estate Agents.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE 65K
- Superb training and development programme with career progression opportunities
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving licence and access to your own vehicle.
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK.
Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Familiarise yourself with the mortgage products and services offered by Clive Watkin Estate Agents. Understanding their unique offerings will help you tailor your conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in mortgage advising. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in generating new business and providing exceptional customer service. Be ready to share specific examples that highlight your skills and how they align with the responsibilities of the Mortgage Advisor role.
✨Tip Number 4
Stay updated on the latest trends and regulations in the mortgage industry. Showing that you are knowledgeable about current market conditions can impress interviewers and demonstrate your commitment to professional development.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, qualifications like CeMAP, and any achievements in a target-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your ability to improve customer experiences. Mention specific examples of how you've successfully generated new business or built relationships in previous roles.
Highlight Relevant Skills: In your application, clearly outline your outstanding communication skills, resilience, and organisational abilities. These are key attributes for the role, so provide examples of how you've demonstrated these in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the mortgage advisory field.
How to prepare for a job interview at Countrywide Mortgage Services
✨Know Your Mortgage Products
Make sure you have a solid understanding of the various mortgage products available. Be prepared to discuss how different options can meet customer needs, as this will demonstrate your expertise and ability to guide clients effectively.
✨Showcase Your Customer Service Skills
Highlight your experience in providing outstanding customer care. Prepare examples of how you've successfully resolved issues or improved customer experiences in previous roles, as this is crucial for a Mortgage Advisor.
✨Demonstrate Adaptability
Since the role requires working in a fast-paced environment, be ready to share instances where you've adapted to changing circumstances or handled multiple tasks efficiently. This will show your potential employer that you can thrive under pressure.
✨Prepare Questions for Them
Have thoughtful questions ready to ask during the interview. Inquire about their training programmes, team dynamics, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
