Mortgage Advisor

Mortgage Advisor

Cardiff Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers navigate the mortgage process and provide tailored advice.
  • Company: Join Abbotts Estate Agency, a leading name in property services.
  • Benefits: Enjoy competitive salary, uncapped commission, and fantastic training opportunities.
  • Why this job: Be part of a supportive team that invests in your growth and success.
  • Qualifications: Must have Full CeMAP or equivalent qualification and strong customer service skills.
  • Other info: Diverse and inclusive workplace; all backgrounds encouraged to apply.

The predicted salary is between 32000 - 48000 £ per year.

Abbotts Estate Agency are looking for a Mortgage and Protection Advisor to join them in Ely. OTE £40-80k.

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.

What can we offer you as our Mortgage and Protection Advisor:

  • Competitive Salary OTE £40-80K
  • Superb training and development programme
  • Uncapped commission
  • Leads generated from our colleagues in Estate Agency
  • Quality and Loyalty Bonus
  • Group Discounts on Property Services
  • Transparent and fair progression structure
  • Highly skilled and experienced management team
  • Central Admin Support and agile IT tools to help you succeed
  • Supportive, encouraging and rewarding environment – We invest in you!
  • All expense paid trips for top achievers

Main responsibilities:

  • Building relationships with the Estate Agency teams in order to provide training and support.
  • Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
  • Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
  • Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required:

  • Full CeMAP or industry equivalent qualification.
  • Able to generate new business in a target-driven environment
  • Outstanding customer care / customer service experience
  • Resilient, positive, organised, numerate and detail-oriented
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
  • A Full UK driving license and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

Mortgage Advisor employer: Countrywide Mortgage Services

At Abbotts Estate Agency in Ely, we pride ourselves on being an exceptional employer, offering a competitive salary with an OTE of £40-80k and uncapped commission opportunities. Our supportive work culture is enhanced by superb training and development programmes, transparent progression structures, and a highly skilled management team dedicated to investing in your success. Join us to enjoy a rewarding environment where your contributions are recognised, and you can build lasting relationships while helping customers navigate their mortgage journey.
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Contact Detail:

Countrywide Mortgage Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortgage Advisor

✨Tip Number 1

Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with current Mortgage Advisors and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.

✨Tip Number 2

Familiarise yourself with the latest mortgage products and market trends. Being knowledgeable about various offerings will not only boost your confidence but also impress potential employers during interviews, showing that you're proactive and well-informed.

✨Tip Number 3

Practice your communication skills, especially in explaining complex financial concepts in simple terms. Role-playing scenarios with friends or family can help you refine your approach, making you more effective in customer interactions.

✨Tip Number 4

Research Abbotts Estate Agency and understand their values and services. Tailoring your conversations and demonstrating how your skills align with their mission can set you apart from other candidates and show your genuine interest in the role.

We think you need these skills to ace Mortgage Advisor

Full CeMAP or equivalent qualification
Outstanding customer care skills
Ability to generate new business
Resilience and positivity
Organisational skills
Numeracy and attention to detail
Excellent verbal communication skills
Strong written communication skills
IT literacy (MS Office, internet, email systems)
Driving licence and access to a vehicle
Adaptability in a fast-paced environment
Relationship-building skills
Motivation to achieve targets
Experience in a target-driven environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, qualifications like CeMAP, and any achievements in a target-driven environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers through the mortgage process. Mention specific examples of how you've successfully built relationships or generated new business in previous roles.

Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and resilience. Provide examples of how you've demonstrated these skills in past positions, especially in fast-paced environments.

Show Enthusiasm for Training and Development: Express your eagerness to participate in training and development opportunities. Mention how you value continuous learning and how it can help you excel in the Mortgage Advisor position.

How to prepare for a job interview at Countrywide Mortgage Services

✨Showcase Your Customer Service Skills

As a Mortgage Advisor, outstanding customer care is crucial. Be prepared to share specific examples of how you've provided excellent service in the past, and how you can apply that to improve the customer experience in this role.

✨Demonstrate Your Adaptability

The job requires someone who can thrive in a fast-paced, target-driven environment. During the interview, highlight instances where you've successfully adapted to changing circumstances or challenges in your previous roles.

✨Prepare for Technical Questions

Make sure you're familiar with mortgage products and services, as well as the CeMAP qualification. Brush up on industry terminology and be ready to discuss how you would guide customers through the mortgage process.

✨Emphasise Team Collaboration

Building relationships with Estate Agency teams is key. Share examples of how you've worked effectively within a team, and how you plan to collaborate with colleagues to generate leads and support each other.

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