At a Glance
- Tasks: Manage remortgage cases and provide excellent customer service in a fast-paced environment.
- Company: Join a supportive and collaborative team in a growing Cardiff office.
- Benefits: Receive mentorship, enjoy clear career progression, and make a real impact.
- Other info: Opportunity to own your cases and celebrate team successes.
- Why this job: Be part of a team that helps customers achieve stress-free remortgage journeys.
- Qualifications: Detail-oriented with strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Job Description Join Our Growing Remortgage Team in Cardiff Our Cardiff office is expanding, and we’re looking for a motivated, detail-driven Remortgage Case Handler to join our high-performing team.
This is more than just a role it’s an opportunity to be part of a business that helps customers achieve smoother, faster, and stress-free remortgage journeys.
If you enjoy managing your own caseload, take pride in delivering excellent service, and thrive in a fast-paced, supportive environment, we’d love to hear from you.
Why join us?
Be part of a supportive, collaborative team that shares knowledge and celebrates success Receive hands-on guidance and mentorship from experienced colleagues Enjoy clear career progression where your contributions are recognised and rewarded Work in an environment where you can truly own your cases and make an impact What you'll be doing Manage day-to-day legal administration on behalf of lenders while progressing cases efficiently using the case management system Handle incoming correspondence and client calls, delivering a professional, customer-focused service Proactively drive cases forward to meet deadlines, ensuring all service standards and lender SLAs are achieved Ensure all pro...
Remortgage Case Handler in Cardiff employer: Countrywide Mortgage Services
Join a dynamic and expanding team in Cardiff, where we prioritise employee growth and collaboration. As a Remortgage Case Handler, you'll benefit from hands-on mentorship, clear career progression, and the opportunity to make a meaningful impact in a supportive environment that values your contributions. Experience a workplace culture that celebrates success and fosters professional development while helping customers achieve stress-free remortgage journeys.
Contact Details:
Countrywide Mortgage Services Recruitment Team
