At a Glance
- Tasks: Provide top-notch support to landlords and tenants in a fast-paced environment.
- Company: Join a dynamic lettings team in Annesley with a fun culture.
- Benefits: Full training, career pathway, and regular team meetings.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth.
- Why this job: Make a real difference by delivering excellent customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27800 - 31200 £ per year.
We are looking for an enthusiastic and highly motivated Customer Service Specialist to work within our Lettings Department in Annesley. As a Customer Service Specialist, you will provide tenancy support services to branches, landlords and tenants.
What's in it for you as a Customer Service Specialist:
- Get full training and development
- A good understanding of estate agency business
- Fast paced, fun environment
- Regular team meetings
- Full company briefings
- A career pathway
Key responsibilities of a Customer Service Specialist:
- Act as a central point of contact managing the effective resolution of queries from branches and staff
- Dealing promptly and courteously to communication with our internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Skills and Experience required to be successful as a Customer Service Specialist:
- Strong customer service skills and confident communicator
- Good team player
- Ability to stay calm under pressure
- Excellent planning and organisational skills
- Good analytical ability
- Excellent attention to detail
Benefits for a Customer Service Specialist:
Customer Service Advisor in Nottingham employer: Countrywide HQ
Join our dynamic team in Annesley as a Customer Service Specialist, where you'll thrive in a fast-paced and fun environment dedicated to providing exceptional service. We offer comprehensive training, regular team meetings, and clear career pathways, ensuring you have the support and opportunities for growth you need to succeed. With a strong focus on teamwork and customer satisfaction, you'll be part of a company that values your contributions and fosters a collaborative culture.
