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- Tasks: Lead a dynamic team managing over 2,500 properties and ensure top-notch service.
- Company: Join a successful Property Management Centre focused on residential lettings.
- Benefits: Enjoy a collaborative environment with opportunities for professional growth and development.
- Why this job: Make a real impact by enhancing customer experience and leading a passionate team.
- Qualifications: Proven leadership skills and experience in property management are essential.
- Other info: This role is perfect for those who thrive in a fast-paced, customer-focused environment.
The predicted salary is between 48000 - 72000 £ per year.
Job Description Head of Property Management We currently have an exciting opportunity running and developing an already successful team of Property Management professionals.As Head of Property Management, you will lead a team of letting specialists, to manage upwards of 2,500 properties, at our Great Shelford Property Management Centre (PMC). Specialising in residential lettings, the teams typically consist of between 15 – 30 people, including Team Manager (s), Senior Property Manager (s) and Property Managers. Head of Property Management responsibilities: To provide clear direction and effective management, seeking to continuously improve your PMC, ensuring it provides a market leading, legally compliant and customer focused service for our Landlords and Tenants. Coordinating urgent and routine repairs and maintenance, your responsibilities will include: Take overall responsibility for the results, performance, effectiveness, and efficiency of your team, ensuring they are conducting their roles in-line with their individual duties and responsibilities Empower your Team Managers to get the best from their teams, through effective coaching and driving development Drive a culture of the customer being at the heart of your team’s day, motivating outbound calling and email backups, using reports to understand and drive call performance Ensure your property manag…
Head of Property Management employer: Countrywide HQ
Contact Detail:
Countrywide HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Management
✨Tip Number 1
Familiarize yourself with the latest trends in property management and residential lettings. This knowledge will not only help you understand the market better but also demonstrate your commitment to staying ahead in the industry during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've empowered team members and improved performance, as this is crucial for the Head of Property Management role.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you align your answers during the interview and show that you're a great fit for our team.
We think you need these skills to ace Head of Property Management
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Property Management position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in property management and team leadership. Provide specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Showcase Leadership Skills: Demonstrate your leadership abilities by discussing your approach to coaching and developing team members. Mention any relevant training or mentoring experiences that showcase your capability to empower others.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of the company's values and goals. Explain why you are passionate about property management and how you can contribute to their success.
How to prepare for a job interview at Countrywide HQ
✨Show Your Leadership Skills
As a Head of Property Management, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or drove performance improvements.
✨Understand the Market
Familiarize yourself with the current trends in property management and residential lettings. Be ready to discuss how you would ensure that the team remains market-leading and compliant with regulations.
✨Emphasize Customer Focus
Since the role emphasizes a customer-centric approach, think of ways you've previously put customers first. Share specific instances where you improved customer satisfaction or streamlined processes to enhance service delivery.
✨Prepare for Team Dynamics
Given that you'll be managing a diverse team, be prepared to discuss your strategies for empowering team managers and fostering a collaborative environment. Highlight your coaching techniques and how you drive team development.
