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- Tasks: Manage customer accounts and drive growth through strategic engagement and support.
- Company: Countrywide Healthcare, a leader in innovative healthcare products and services.
- Benefits: Competitive salary, pension scheme, virtual GP, discounts, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in sales support or administration, strong analytical skills, and excellent communication.
- Other info: Fast-paced environment with great career growth potential.
The predicted salary is between 28000 - 30000 £ per year.
Countrywide Healthcare is a leading provider of healthcare products and services, committed to delivering excellence and innovation to care providers across the UK. As we continue to grow and evolve, we are looking for a proactive and detail-oriented Internal Account Manager to join our dynamic team. This role is pivotal in driving account development, identifying growth opportunities, and ensuring exceptional service delivery. Additionally, the Internal Account Manager will provide vital support to our National Account Managers, assisting with quote preparation, pricing administration, and general sales coordination.
Responsibilities
- Manage a portfolio of commercial customers and house accounts, ensuring high levels of satisfaction and retention.
- Identify and pursue opportunities to grow revenue within existing accounts through upselling, cross-selling, and strategic engagement.
- Develop account plans and maintain regular contact with customers to understand their needs and business objectives.
- Monitor account performance and proactively address any issues or concerns.
- Assist National Account Managers with quote generation, pricing updates, and tender support.
- Maintain and update customer-specific price lists and ensure accuracy across systems.
- Coordinate with internal departments (e.g., finance, logistics, customer service) to ensure smooth execution of customer requirements.
- Participate in internal meetings and contribute to the development of sales initiatives.
Qualifications
- Proven experience in a pricing, sales support, or administrative role (preferably within healthcare or B2B environments but not essential).
- Strong numerical and analytical skills with high attention to detail.
- Proficiency in Microsoft Excel and CRM systems (e.g., Salesforce, Dynamics).
- Excellent communication and interpersonal skills.
- Strong communication and relationship-building skills.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Commercial awareness and understanding of margin and cost structures.
- Experience working collaboratively across departments.
Job Benefits
- Base salary of £28-30k (DOE)
- Pension scheme
- Virtual GP for you and your household
- Reward Gateway Discount Card – savings from over 800 retailers
- Buy and sell holiday scheme
- Enhanced maternity and family friendly leave
- Full training and great opportunities for professional development
If this sounds like the job for you, we would love to hear from you.
Job Location: National Distribution Centre, Ferrymoor Way, Barnsley, South Yorkshire, S72 7BN
Internal Account Manager – Barnsley employer: Countrywide Healthcare Supplies Ltd.
Contact Detail:
Countrywide Healthcare Supplies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager – Barnsley
✨Tip Number 1
Network like a pro! Reach out to current employees at Countrywide Healthcare on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and values. Show us that you’re not just another candidate, but someone who genuinely cares about their mission in healthcare.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in account management and customer service can help drive growth at Countrywide. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Internal Account Manager – Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Account Manager role. Highlight your relevant experience in sales support or account management, and don’t forget to showcase your numerical and analytical skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Countrywide Healthcare. Mention specific examples of how you've driven account development or improved customer satisfaction in the past.
Showcase Your Skills: We want to see your proficiency in Microsoft Excel and CRM systems. If you have any certifications or training in these areas, make sure to include them. It’ll help us see how you can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Countrywide Healthcare Supplies Ltd.
✨Know Your Numbers
As an Internal Account Manager, you'll need to demonstrate strong numerical and analytical skills. Brush up on your understanding of pricing structures and margins before the interview. Be ready to discuss how you've used these skills in past roles to drive revenue or improve account performance.
✨Showcase Your Communication Skills
This role requires excellent communication and relationship-building skills. Prepare examples of how you've successfully managed customer relationships or resolved issues in previous positions. Practise articulating your thoughts clearly and confidently, as this will be key in demonstrating your fit for the team.
✨Understand the Company and Its Products
Familiarise yourself with Countrywide Healthcare's products and services. Research their market position and recent developments in the healthcare sector. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle multiple tasks. Think of specific situations where you've had to juggle priorities or address customer concerns. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.