Beaty Services Ltd, trading as Countrywide Grounds Maintenance Dorset & South Somerset, is a successful and growing grounds maintenance business.
We are an independent local business operating under licence from a larger national company.
We provide grounds maintenance services to schools, business parks, offices, hospitals, hotels, housing associations and other commercial clients.
We have a fantastic team who take real pride in delivering excellent service to our customers.
We are looking for a highly organised, proactive and capable Business Manager to help manage the day-to-day running of our busy office.
About the Role
This is a varied, fast-paced and demanding position that requires someone who is exceptionally organised, switched on and able to manage multiple responsibilities.
We need someone who can think for themselves, take initiative, solve problems and keep on top of everything without needing constant direction.
The successful candidate will play a key role in supporting the business owner, managing office operations and ensuring our teams and customers receive excellent support.
This is not an easy administrative role. It is a busy position with significant responsibility, but it offers a great opportunity for someone who enjoys being at the centre of a successful business.
Main Responsibilities
- Managing invoicing through our Simpro management system
- Credit control and chasing outstanding payments
- Managing contract renewals and annual price increases
- Scheduling and coordinating work for our grounds maintenance teams
- Communicating with customers regarding planned visits and work schedules
- Preparing quotations for additional works and new customers
- Managing subcontracted tree surgery works, including bookings, scheduling and customer communication
- Reviewing rounds and schedules to improve operational efficiency
- Maintaining accurate customer records and our CRM system
- Supporting the business owner with general business management and administration
- Assisting with compliance, documentation and ISO requirements
- Dealing with customer enquiries and resolving day-to-day issues
- Identifying improvements to office systems and processes
The Person We Are Looking For
We need someone who is:
- Exceptionally organised with excellent attention to detail
- Highly proactive and able to work independently
- Confident, intelligent and quick to learn new systems
- Comfortable working in a busy environment with competing priorities
- Experienced with invoicing, accounts and general business administration
- A confident and professional communicator
- Reliable, trustworthy and accountable
- Confident using computers and business management software
- Able to prioritise tasks and manage their own workload
- Someone who takes ownership of problems and sees them through to completion
Previous experience in an office management, business management or senior administration role would be highly beneficial.
Experience in grounds maintenance is not essential.
Working Hours and Location
- Approximately 25 hours per week
- Monday to Friday
- A minimum of 4 days per week working from our office
- Some flexibility for occasional home working
- Working hours can be discussed to suit the right candidate
Pay and Working Arrangements
£20 per hour on a self-employed basis.
We are looking for someone who wants to become an important part of our business and help us continue to grow.
Hours, hourly rate and self-employed working arrangements are open to discussion for the right candidate.
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Contact Details:
Countrywide Grounds Dorset Recruitment Team
