At a Glance
- Tasks: Provide technical support for IT issues across various sites and contracts.
- Company: Join Countrystyle, a leader in sustainable waste management and customer service.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and community impact.
- Why this job: Make a real difference by helping clients achieve their sustainability goals.
- Qualifications: Technical support experience and strong problem-solving skills are essential.
The predicted salary is between 31000 - 31000 £ per year.
Location: Ridham, Sittingbourne and other sites in the southeast as required
Salary: £31,000 per annum
Job Type: Permanent, Full time
Hours: 40 hours per week
About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission.
About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities:
- Manage and maintain good quality, accurate documentation on all IT processes.
- Maintain systems, resolving any general workplace IT issues.
- Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing.
- Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department.
1st Line Support in Kent employer: Countrystyle Recycling
Countrystyle is an exceptional employer that prioritises outstanding customer service and innovation while fostering a collaborative work culture. Located in Ridham, Sittingbourne, employees benefit from a supportive environment that encourages professional growth and development, alongside a competitive salary of £31,000 per annum. Join us to be part of a mission-driven team dedicated to transforming waste into valuable resources for the community.
