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- Tasks: Support line managers with absence management and ensure smooth return-to-work processes.
- Company: Join Countrystyle Recycling, a leading family-run waste management company in the UK.
- Benefits: Enjoy life insurance, wellbeing support, and flexible salary sacrifice schemes.
- Why this job: Make a real impact on employee wellbeing while developing your HR skills in a supportive environment.
- Qualifications: GCSEs in English and Maths; HR experience and strong communication skills are essential.
- Other info: This is a full-time, fixed-term contract role based in Erith.
The predicted salary is between 38000 - 40000 £ per year.
Job Title: HR Case Manager – Absence
Location: Bexley – DA1 5QJ
Salary: £38,000 – £40,000 per annum, Depending on Experience
Job Type: Full time, Fixed Term Contract for 12 months
Working Hours: Monday to Friday 8.30-5.30
About Us:
Countrystyle Recycling is one of the leading independent commercial waste management, processing, and recycling operations in the UK. As a family run business and leading local employer, we have created great places to work across our two core sites and wider managed sites. Staff receive ongoing professional development, and we empower them to deliver our mission which is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality.
About the role:
As a HR Case Manager focusing on absence management, you will act as a trusted advisor to line managers and employees, providing practical guidance and support.
Main Responsibilities:
- Oversee and support line managers with end-to-end absence management processes, including sickness, family leave, and other absence
- Work closely with line managers to ensure timely and consistent handling of absence-related issues
- Support managers in handling long-term absence cases
- Work with line managers to facilitate occupational health referrals and follow up accordingly
- Ensure timely, supportive, and safe return-to-work processes are in place, tailored to the needs of each case
- Analyse absence data to identify patterns, risks, and areas for proactive intervention
- Ensure compliance with relevant legislation and internal policies related to absence management
- Prepare and present weekly reports to the senior management team, offering insights on case trends, absence data, and risk areas
- Promote early intervention with support and resources to address underlying issues
- Lead or support initiatives that enhance mental, emotional, and physical wellbeing across the workforce using employee assistance offerings
- Ensure all employees are fully informed about the organisation\’s absence policies, including entitlements, procedures, and expectations
- Work proactively with line managers and employees to minimise the duration of employee absence, balancing business needs with individual circumstances
- Recognise the connection between engagement, satisfaction, and attendance and apply this insight to guide HR strategies
- Provide flexible support to the broader HR function as needed
About you:
Essential Skills, Experience, Qualifications & Competencies:
- Ability to remain objective and handle sensitive situations with confidentiality and empathy
- Exceptional communication, conflict resolution, and interpersonal skills
- Strong understanding of employment law and HR best practices
- Proven experience of case management
- HR information systems including cascade
- Educated to minimum of GCSE standard with passes in English and Maths
Desirable Skills, Experience, Qualifications & Competencies:
- Good presentation skills
- HR experience in the Waste sector
- CIPD qualification or equivalent
Benefits:
- Life Insurance with access to GP24
- Commitment to wellbeing through Employee Assistance Programme
- Electric Car salary sacrifice scheme for eligible employees
- Cycle to work scheme
- Company Events
- GymFlex salary sacrifice
Please click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of Human Resources Manager, HR Case Resolution, Human Resources Consultant, People Manager, Human Resources Executive, HR Advisor, Conflict Resolution Advisor, Case Manager may be considered for this role.
HR Case Manager - Absence in Erith employer: Countrystyle Recycling
Contact Detail:
Countrystyle Recycling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Case Manager - Absence in Erith
✨Tip Number 1
Familiarise yourself with the specific absence management processes and policies that Countrystyle Recycling follows. Understanding their approach will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees in HR roles, especially those who have worked in absence management. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed sensitive HR cases. Highlight your conflict resolution skills and how you've supported employees through challenging situations, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest employment laws and HR best practices related to absence management. Being knowledgeable about current legislation will show your commitment to compliance and effective HR management.
We think you need these skills to ace HR Case Manager - Absence in Erith
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the HR Case Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Tailored CV: Ensure your CV is tailored to the role by emphasising relevant experience in HR case management, absence management, and any specific skills mentioned in the job description, such as communication and conflict resolution.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of the importance of absence management and how you can contribute to the organisation's mission of providing outstanding customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in HR roles.
How to prepare for a job interview at Countrystyle Recycling
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an HR Case Manager focusing on absence management. Familiarise yourself with absence policies, relevant legislation, and the importance of supporting line managers and employees.
✨Showcase Your Communication Skills
As this role requires exceptional communication and interpersonal skills, prepare examples from your past experiences where you successfully resolved conflicts or provided guidance in sensitive situations.
✨Demonstrate Empathy and Objectivity
Be ready to discuss how you handle sensitive situations with confidentiality and empathy. Employers will be looking for your ability to remain objective while supporting employees through their absence management processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in absence management. Think about how you would approach long-term absence cases or promote employee wellbeing, and be prepared to share your thought process.
