At a Glance
- Tasks: Engage with customers, provide tailored product advice, and create memorable experiences.
- Company: Join a luxury brand known for its exceptional customer service.
- Benefits: Flexible shifts, career growth opportunities, and a fun team environment.
- Other info: Must be available for early starts and late finishes; 5-year work history required.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail or hospitality experience, strong customer service skills, and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Essential:
- 5-year checkable work history.
- Clean criminal record check (CRB/DBS).
- Must be available for flexible shifts, including early starts from 3 AM and late finishes up to 10 PM throughout the week.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Luton Airport (16 hours - 6 months FTC) employer: Country Selector
At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and personal growth. As a Sales Advisor at Luton Airport, you will enjoy flexible working hours, opportunities for career advancement, and the chance to be part of a passionate team dedicated to delivering unforgettable customer experiences. Join us and discover a workplace where your contributions are celebrated and your professional journey is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Luton Airport (16 hours - 6 months FTC)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Rituals' products and values. This way, you can show your passion and connect with the team during your chat.
✨Tip Number 2
Practice your customer interaction skills! Think of scenarios where you can demonstrate your ability to engage and advise customers. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to share your experiences! Have examples from your past roles that highlight your customer service skills and teamwork. We love hearing about how you've made a difference in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Rituals!
We think you need these skills to ace Sales Advisor - Luton Airport (16 hours - 6 months FTC)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Experience:Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to providing a ‘best in class’ customer experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Avoid jargon and make sure your passion for our brand comes across without overwhelming us with too much information.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rituals!
How to prepare for a job interview at Country Selector
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Rituals' products and values. Familiarise yourself with their best-sellers and unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can enhance the customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about times when you turned a negative situation into a positive one. This will demonstrate your customer-service mentality and problem-solving skills, which are crucial for a Sales Advisor role.
✨Dress to Impress
As a luxury brand, first impressions matter. Dress smartly and in line with the brand’s aesthetic. This shows that you understand the importance of presentation and are serious about the role. Plus, it’ll boost your confidence during the interview!
✨Be Ready for Role-Playing
Expect some role-playing scenarios during your interview. Practice how you would engage with a customer, listen to their needs, and recommend products. This is your chance to shine and show how you can create memorable customer experiences, just like a true Rituals Advisor.
