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For Companies At a Glance
- Tasks: Lead daily operations, train staff, and ensure exceptional guest experiences.
- Company: Join The Hope & Anchor, a vibrant riverside pub known for its warm hospitality and great food.
- Benefits: Enjoy competitive salary, bonuses, early wage access, staff discounts, and free parking.
- Why this job: Be part of a fast-paced team in a beautiful location with opportunities for career growth.
- Qualifications: Previous managerial experience in hospitality and a passion for customer service are essential.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced hospitality professional ready to take the next step in your career? The Hope & Anchor, a stunning riverside pub known for its warm hospitality, exceptional food, and vibrant atmosphere, is looking for a passionate and driven Assistant General Manager to join our team.
Why Join Us As Assistant General Manager?
- Competitive Salary: Reflective of experience, with opportunities for progression.
- Bonus & Tips: KPI-based bonuses and shared tips through TiPJAR.
- Work-Life Balance: A structured rota with fair shift patterns.
- Career Growth: We invest in our people and encourage internal progression.
- Exciting Workplace: A fast-paced yet rewarding environment in a beautiful riverside location.
- Team Celebrations: Paid company events to recognise hard work and achievements.
- Employee Perks: Wagestream access your wages early. Staff discounts on food & drink. Octopus Electric Car Salary Sacrifice Scheme. Free on-site parking.
What Youll Be Doing As Assistant General Manager
- Operational Leadership: Support the General Manager in the day-to-day running of the pub, ensuring smooth service and exceptional guest experiences.
- Team Development: Lead, train, and motivate staff to maintain high service standards.
- Guest Engagement: Deliver warm hospitality and exceed customer expectations.
- Stock & Financial Control: Manage stock levels, ordering, and cost control to maximise profitability.
- Event & Function Support: Assist in the planning and execution of private events and busy service periods.
- Compliance & Safety: Ensure all licensing, health & safety, and hygiene regulations are adhered to.
- Tech-Savvy Management: Use industry-leading systems such as Zonal till systems, High Level software, and Harri rota, time & attendance and recruitment system to streamline operations.
What Were Looking For
- Proven Experience: Previous experience in a managerial role within a busy pub or restaurant.
- Tech-Savvy: Familiarity with Zonal, High Level, and Harri is a bonus.
- Leadership Skills: Ability to lead by example, train staff, and create a positive working environment.
- Customer-Focused: A passion for delivering outstanding guest experiences.
- Financial Acumen: Strong understanding of stock management, cash handling, and GP margins.
- Problem-Solving Mindset: Ability to think on your feet in a fast-paced environment.
Schedule
- Full-time, permanent role.
- Flexible shift patterns, including evenings and weekends.
If you're a motivated, hands-on leader with a passion for hospitality, we'd love to hear from you! Apply today to become part of the Hope & Anchor family and help shape an unforgettable experience for our guests.
Assistant General Manager employer: Country House Weddings Ltd
Contact Detail:
Country House Weddings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Zonal and Harri. Being tech-savvy will not only boost your confidence during the interview but also show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Research The Hope & Anchor's unique offerings and customer service style. Understanding their brand and values will help you articulate how you can contribute to their team and enhance the guest experience.
✨Tip Number 3
Prepare examples from your previous roles that demonstrate your leadership skills and ability to manage a team effectively. Highlighting specific situations where you've trained staff or improved service standards will make you stand out.
✨Tip Number 4
Network within the hospitality industry, especially with those who have worked at The Hope & Anchor or similar establishments. Personal connections can provide valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any specific software you’ve used, like Zonal or Harri.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention why you want to work at The Hope & Anchor specifically and how your experience aligns with their values and expectations.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully handled challenges in previous roles. This could include managing staff during busy periods or improving guest satisfaction.
Highlight Team Development Experience: Emphasise any experience you have in training and motivating staff. Discuss how you’ve contributed to creating a positive working environment and maintaining high service standards.
How to prepare for a job interview at Country House Weddings Ltd
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully trained staff or improved team performance.
✨Know the Venue Inside Out
Familiarise yourself with The Hope & Anchor's offerings, atmosphere, and values. Being able to discuss specific aspects of the pub and how you can contribute to its success will impress the interviewers.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with stock management and financial control. Highlight any relevant achievements in managing costs or improving profitability in previous roles.
✨Emphasise Customer Focus
Prepare to share stories that showcase your commitment to exceptional guest experiences. Discuss how you've gone above and beyond to ensure customer satisfaction in your previous positions.
