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- Tasks: Lead a dynamic team to ensure flawless weddings and events at a stunning country venue.
- Company: Join a prestigious wedding venue with over 30 years of experience in creating dream weddings.
- Benefits: Enjoy competitive salary, on-site parking, store discounts, and innovative salary sacrifice schemes.
- Why this job: Be the face of unforgettable celebrations in a beautiful setting while growing your career.
- Qualifications: Proven experience in venue management and a passion for exceptional customer service.
- Other info: Work in a vibrant environment surrounded by nature and history.
The predicted salary is between 38000 - 40000 £ per year.
Surrounded by twelve acres of gardens, woodland & parkland, and endowed with stunning views across rolling Warwickshire countryside, you will find the striking Italianate-style mansion and a former Catholic chapel of Bourton Hall. Our country house boasts a wealth of history and character, with multiple reception rooms, bars and ceremony options, as well as 21 luxurious bedrooms including our gorgeous Honeymoon Suite, The Lady Bourton. Our beautiful wedding venue had its first wedding in 2020 and has been offering dream weddings ever since. Part of the Country House Weddings portfolio of hand-picked wedding venues, with more than 30 years of experience offering perfect weddings to couples, our exclusive-use, all-inclusive wedding packages take care of your wedding day from start to finish, overseen by our expert team.
As an experienced Venue Manager, you will have a strong commercial Hotel or Venue background. You must have the drive to lead our excellent team to ensure all aspects of Venue operations are of a very high standard, a team player who leads from the front! In return you will receive a competitive salary of between £38,000 to £40,000 depending on experience.
Role responsibilities:- Be responsible for on-target performance of the venue against pre-set monthly, quarterly and annual profitability budgets.
- Ensure a high level of customer service and implement procedures in order to maintain this.
- Take responsibility for guest relations including investigating, responding to and resolving all complaints and problems in a timely fashion.
- Ensure the smooth running of each wedding, event and the venue, maintaining high standards and acting as an ambassador for Country House Weddings Ltd at all times.
- Be the Personal Wedding Manager for a minimum of 12 weddings per annum (subject to the requirements of the venue).
- Be involved with the up selling of accommodation and any other relevant initiatives with the view to ensuring that sales values are maximised.
- To ensure that contracted bar, waiting staff achieve their target amount of weddings per annum.
- Be responsible for all aspects of Health and Safety across the Venue including risk assessments, fire, security and manual handling.
You will be a Personal License Holder (National Certificate for Personal License Holder (B11AB Level 2) or be prepared to undertake the necessary training.
Benefits:- On-site Parking
- Store Discounts
- Wagestream
- Octopus Electric Salary Sacrifice Scheme
Venue Manager employer: Country House Weddings Group
Contact Detail:
Country House Weddings Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the wedding and events industry. Attend local events or join online groups where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for venue management shine through. Share your experiences and how you've handled challenges in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the venue! Before any interview, dive deep into the history and values of Bourton Hall. Knowing the ins and outs will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join our fantastic team at Country House Weddings. Don't miss out!
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Show Your Passion for Weddings: When you're writing your application, let your love for weddings shine through! Share any personal experiences or stories that highlight why you’re excited about managing a venue like Bourton Hall. We want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the Venue Manager role. Highlight your relevant experience in hospitality and event management, and don’t forget to mention any specific achievements that demonstrate your ability to lead a team and ensure high standards.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Bourton Hall.
How to prepare for a job interview at Country House Weddings Group
✨Know the Venue Inside Out
Before your interview, take some time to research Bourton Hall and its unique offerings. Familiarise yourself with its history, layout, and the services provided. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high standards, as this is crucial for ensuring smooth operations during events.
✨Emphasise Customer Service Excellence
Customer service is key in the wedding industry. Be ready to discuss how you've handled guest complaints or ensured customer satisfaction in previous roles. Share specific instances where your actions led to positive outcomes, demonstrating your commitment to providing top-notch service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of potential challenges you might face as a Venue Manager, such as managing multiple weddings or handling unexpected issues, and prepare your strategies for addressing them effectively.