At a Glance
- Tasks: Supervise front-of-house staff and ensure exceptional guest experiences at our riverside pub.
- Company: Join the well-loved Hope & Anchor, known for quality food and warm hospitality.
- Benefits: Enjoy free parking, company events, and opportunities for development and progression.
- Other info: Flexible hours, including weekends, with regular salary reviews.
- Why this job: Be part of a friendly team in a stunning location while delivering memorable experiences.
- Qualifications: Minimum 1 year of supervisory or hospitality experience required.
The predicted salary is between 30000 - 32450 £ per year.
The Hope & Anchor is a beautiful riverside pub, restaurant & inn nestled in the heart of Ross-On-Wye with multiple dining options for customers including a traditional pub bar and a modern cocktail bar, two restaurants, a riverside hut serving those on the go, and a spacious garden with outdoor seating including a Bandstand and all-weather tent area, both of which can house entertainment. We also have 12 beautiful recently refurbished riverside en‑suite rooms available, with breakfast included and served in the pub.
Having joined the Country House Weddings portfolio in 2020, we are backed by over 30 years of experience when it comes to catering, customer service, and event planning and management, giving our customers the peace of mind that they will be well looked after during their time with us. Our fantastic team is made up of expert chefs, enthusiastic bar and wait staff, experienced managers, and dedicated housekeepers, all of which provide the best service day in and day out across all areas of our venue.
Hope and Anchor is looking for an enthusiastic Food & Beverage Supervisor to join our friendly and hardworking team at our beautiful riverside pub in Ross-on-Wye.
About Us
The Hope and Anchor is a well‑loved local pub offering quality food, great drinks, and warm hospitality in a stunning location. We pride ourselves on delivering excellent service and creating memorable experiences for all our guests.
What You Can Expect From Us
- A supportive and welcoming team environment
- Opportunities for development and progression
- Regular salary reviews in line with industry standards
- Staff perks and company events
- Free on‑site parking
What We Expect From You
- A positive attitude and strong work ethic
- Commitment to delivering outstanding customer service
- Ability to work well as part of a team and use your own initiative
- Willingness to work flexible hours, including weekends and evenings
About the Role
As a Food & Beverage Supervisor, you will play a key role in ensuring smooth daily operations and an exceptional guest experience. Your duties will include:
- Supervising front‑of‑house staff during service
- Supporting the management team with rotas and staffing requirements
- Overseeing food and drink service to ensure high standards are maintained
- Ensuring the team have strong knowledge of menu items, specials, and allergen information
- Helping maintain a clean, organised, and welcoming environment
- Participating in all service, preparation, and cleaning duties, including periodic deep cleans
- Assisting with stock control and completing stock checks when required
Job Type: Permanent, Full‑time
Benefits
- Company events
- Free parking
- On‑site parking
- Referral programme
Schedule: 8–10 hour shifts, Weekend availability required
Location: Hope and Anchor, Ross-on-Wye. Must be able to reliably commute or plan to relocate before starting.
Experience Required: Minimum 1 year of supervisory or hospitality experience.
Food and Beverage Supervisor employer: Country House Weddings Group
At The Hope & Anchor, we pride ourselves on fostering a supportive and welcoming team environment where every member is valued. Located in the picturesque Ross-on-Wye, we offer our employees opportunities for development and progression, alongside regular salary reviews and unique staff perks. Join us to be part of a dedicated team that delivers exceptional service and creates memorable experiences in a stunning riverside setting.
Contact Details:
Country House Weddings Group Recruitment Team
