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- Tasks: Supervise the front-end team and deliver outstanding customer service.
- Company: Join a vibrant team at our Bowen Road location.
- Benefits: Competitive pay, weekly paydays, discounts, and educational reimbursement.
- Why this job: Lead a dynamic team and make a real impact on customer experiences.
- Qualifications: 1 year of leadership or 2 years of retail experience required.
- Other info: Flexible schedules and a positive, inclusive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you a social, enthusiastic and motivated individual looking to showcase your passion for delivering outstanding customer service, with a “get the job done” attitude and A+ leadership skills? If so, then this may be the perfect job opportunity for you! Our Bowen location is looking to welcome a Full-Time Front End Supervisor to our team!
Schedule Requirements:
- Ability to work a flexible schedule, including evenings, weekends and holidays
What we need from you:
- A desire to provide outstanding customer service to our loyal customers
- The ability to strike up a conversation and communicate with anyone
- A heightened attention to detail and the ability to work effectively under pressure
- A high level of motivation and a proactive attitude
- A willingness to learn and openness to coaching and feedback
- The ability to comply with established department procedures and safe work practices
Some of what you will do:
- Supervise front-end team members and ensure that all duties and responsibilities are performed
- Provide exemplary customer service to both our internal and external customers
- Handle all customer feedback in a positive and professional manner
- Scan goods and ensure pricing is correct
- Process customer’s grocery orders efficiently and accurately
- Follow all cash handling procedures
- Learn product codes and differentiate between products
- Issue receipts, refunds, and credits
- Maintain a safe, clean and orderly checkout area
- Perform other duties as required
Experience and Education:
- A minimum of 1 year leadership experience or 2 years of grocery/retail experience
- Previous cash handling experience would be considered an asset
The Compensation and Perks!
- Pay: From CA$20.75 per hour
- Get paid every Friday!
- Special Team Member Discount Program
- Educational Reimbursement Opportunities
- Pay increases linked to performance
- Flexible schedules posted in advance
- Team Member assistance and wellness program
- A positive and inclusive team-oriented environment
- Recognition programs that regularly celebrate achievement
Front End Supervisor – Full-Time in London employer: Country Grocer
Contact Detail:
Country Grocer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front End Supervisor – Full-Time in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your leadership skills! Prepare to discuss how you've motivated a team or handled challenges in previous roles. We want to see that A+ attitude in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Bowen Road!
We think you need these skills to ace Front End Supervisor – Full-Time in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making our customers happy.
Tailor Your Experience: Make sure to highlight any relevant leadership or retail experience in your application. We love seeing how your past roles have prepared you for the Front End Supervisor position, so don’t hold back!
Be Yourself: We’re all about personality here at StudySmarter! Don’t be afraid to let your unique voice come through in your application. Show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Country Grocer
✨Know Your Customer Service Basics
Since this role is all about delivering outstanding customer service, brush up on key customer service principles. Think about examples from your past experiences where you went above and beyond for a customer. This will show your passion and commitment during the interview.
✨Show Off Your Leadership Skills
As a Front End Supervisor, you'll need to demonstrate strong leadership abilities. Prepare to discuss your previous leadership experiences, focusing on how you motivated your team and handled challenges. Use specific examples to illustrate your A+ leadership skills.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and customer feedback. Practice answering situational questions like, 'How would you deal with an unhappy customer?' This will help you articulate your proactive attitude and problem-solving skills effectively.
✨Highlight Your Flexibility and Willingness to Learn
The job requires a flexible schedule and a willingness to learn. Be prepared to discuss your availability and any past experiences where you adapted to new situations or received coaching. This shows you're open to growth and can thrive in a dynamic environment.
