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For Companies At a Glance
- Tasks: Lead remote teams to deliver exceptional wastewater solutions and ensure safety compliance.
- Company: Join the UK's largest independent provider of wastewater services.
- Benefits: Enjoy 24 days holiday, a company vehicle, and professional development opportunities.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Strong leadership skills and experience in operational management.
- Other info: Be part of a high-performing team with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce that Lanes Group and Sapphire Utility Solutions have secured contract extensions with Severn Trent Water. As trusted delivery partners, we will continue providing proactive and reactive wastewater solutions across their network, supporting them through the AMP8 regulatory period. We are recruiting for a Repair and Maintenance Manager to join our team, delivering exceptional customer service and innovative operational solutions across the Midlands area. This is an opportunity to be part of a high‑performing team on critical infrastructure projects that make a real difference to communities.
About The Role
The Repair and Maintenance Manager is responsible for managing remote operational teams across a geographical area, driving and managing operational performance through effective leadership and management of your teams. You will ensure teams are productive, have the skills to deliver all work efficiently, and that health, safety and wellbeing are at the forefront of everyone’s mind. You will continually strive to improve customer service by delivering same‑day solutions to customer issues, and you will coach resources to deliver efficient solutions for both the customer and the environment. Each day brings a fresh challenge, but safe working, quality delivery and a strong customer focus are at the heart of everything you do.
Location: West Shropshire and Stafford
Responsibilities
- Issuing daily work packages
- Monitoring safety and compliance on site
- Approving and checking daily Risk and Method Statements
- Carrying out cat downloads
- Undertaking safety, compliance and quality audits
- Dealing with customer complaints positively
- Toolbox talks
- Managing other resources (e.g., reinstatement, materials and plant)
- Working with the scheduling team to ensure programmes are managed and delivered
- Helping manage the defect programme and ensure KPIs are met
- Highway Meetings attended
- Liaising with the Support Services and Streetworks Team to manage FPN and Section 74 liabilities
- Completing team inspections to maintain high compliance with a focus on quality and first‑time reinstatement
Health, Safety, Quality & Compliance
- Maintain full compliance with health, safety, environmental and quality (HSEQ) regulations, ensuring site activities are conducted safely and in accordance with Severn Trent Water standards
- Conduct and oversee regular risk assessments, audits and incident investigations, implementing corrective actions where necessary
- Promote a strong safety culture across all operational teams, reinforcing adherence to safe working practices
Customer Experience & Engagement
- Ensure minimal disruption to customers and communities while conducting survey activities
- Coordinate with customer liaison teams to provide clear communication and engagement where access is required
- Ensure project teams are briefed on customer concerns to maintain a positive perception of Severn Trent Water
What You Will Get In Return
Joining Sapphire Utility Solutions as part of the Lanes Group, the UK’s largest independent provider, we are committed to fostering a workplace culture that prioritises well‑being, growth and safety. Through continuous training, professional development opportunities and a supportive environment that values every contribution, we empower our team to uphold the highest standards of integrity, collaboration and inclusivity.
- 24 days holiday allowance plus bank holidays
- Company vehicle
- Pension
- Death in service
- Employee assistance programme
- Free car parking
This position is open to internal and external candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises a range of established service providers and subsidiaries which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.
We are an equal opportunities employer and welcome applications from under‑represented members of the community. Strictly no agencies please. There is no mechanism to be used by agencies in relation to this vacancy.
Regional Repair and Maintenance Manager employer: Country Dreams Radio
Contact Detail:
Country Dreams Radio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Repair and Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in wastewater solutions. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and how you can drive operational performance, just like they need for the Repair and Maintenance Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our high-performing team and making a difference in the communities we serve.
We think you need these skills to ace Regional Repair and Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repair and Maintenance Manager role. Highlight your experience in managing teams, ensuring safety compliance, and delivering exceptional customer service. We want to see how your skills align with our mission at StudySmarter!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about wastewater solutions and how you can contribute to our high-performing team. Keep it engaging and relevant to the job description we provided.
Showcase Your Leadership Skills: As a Repair and Maintenance Manager, leadership is key. In your application, share specific examples of how you've successfully led teams, improved operational performance, or handled customer complaints. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Country Dreams Radio
✨Know Your Stuff
Make sure you understand the ins and outs of wastewater management and the specific responsibilities of a Repair and Maintenance Manager. Brush up on relevant regulations, safety standards, and customer service strategies that are crucial for the role.
✨Showcase Leadership Skills
Prepare examples of how you've effectively led teams in the past. Think about times when you improved operational performance or handled customer complaints. This will demonstrate your ability to manage remote teams and drive results.
✨Emphasise Safety and Compliance
Since health and safety are paramount in this role, be ready to discuss your experience with risk assessments and compliance audits. Highlight any initiatives you've implemented to promote a strong safety culture within your teams.
✨Engage with Customer Focus
Be prepared to talk about how you’ve ensured minimal disruption to customers in previous roles. Share specific examples of how you’ve communicated effectively with clients and resolved issues promptly, as this aligns with the company’s commitment to exceptional customer service.
