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- Tasks: Lead and manage remote teams to deliver exceptional repair and maintenance services.
- Company: Join the UK's largest independent provider in wastewater solutions.
- Benefits: Enjoy 24 days holiday, a company vehicle, pension, and professional development.
- Why this job: Make a real difference in communities while shaping the future of wastewater services.
- Qualifications: Strong leadership skills and experience in operational management.
- Other info: Be part of a supportive culture that values growth and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce that Lanes Group and Sapphire Utility Solutions have secured multiple contract extensions with our key strategic client, Severn Trent Water. As trusted delivery partners, we will continue providing proactive and reactive wastewater solutions across their network, supporting them through the AMP8 regulatory period - the most significant investment phase the water industry has ever seen.
We are currently recruiting for a Repair and Maintenance Supervisor to join our team, delivering exceptional customer service and innovative operational solutions across the Midlands area. This is a fantastic opportunity to be part of a high-performing team, working on critical infrastructure projects that make a real difference to communities. Join us as we continue to grow and shape the future of wastewater services with Severn Trent Water.
About The Role
The Repair and Maintenance Supervisor is responsible for managing remote operational teams across a geographical area. Driving and managing operational performance through effective leadership, management of your teams. Ensuring your teams are working productively, have the skill sets to deliver all work efficiently and ensuring that health, safety, and wellbeing are at the forefront of everyone's mind. Constantly working to improve customer service by striving to deliver a same day solution of customer issues. Diving performance management and coaching of resources to deliver efficient same day solutions for both the customer and the environment. Each day brings a fresh challenge, but safe working, quality delivery and a strong customer focus are at the heart of everything you will do.
Location Warwickshire
Responsibilities
- Issuing daily work packages
- Monitoring safety / compliance on site
- Approving and checking daily Risk and method statements
- Carrying out cat downloads
- Undertaking Safety / compliance / quality audits
- Dealing with customer complaints positively
- Toolbox talks
- Managing other resources e.g., reinstatement, materials, and plant
- Working with the scheduling team ensuring programmes are managed and delivered
- Managing the defect programme and ensuring that KPIs are met
- Attending Highway Meetings
- Liaising with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed
- Completing team inspections to ensure a high level of compliance with a real focus on quality and first-time reinstatement
Health, Safety, Quality & Compliance
Maintain full compliance with health, safety, environmental, and quality (HSEQ) regulations, ensuring that all site activities are conducted safely and in accordance with Severn Trent Water standards. Conduct and oversee regular risk assessments, audits, and incident investigations, implementing corrective actions where necessary. Promote a strong safety culture across all operational teams, reinforcing adherence to safe working practices.
Customer Experience & Engagement
Ensure minimal disruption to customers and communities while conducting survey activities. Coordinate with customer liaison teams to provide clear communication and engagement where access is required. Ensure project teams are briefed on customer-related concerns to maintain a positive perception of Severn Trent Water.
What You Will Get In Return
In joining Sapphire Utility Solutions as part of the Lanes Group - the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.
24 Days holiday allowance plus bank holidays. Company vehicle Pension Death in service Employee assistance programme Free car parking
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please.
Repair and Maintenance Team Manager in Coventry employer: Country Dreams Radio
Contact Detail:
Country Dreams Radio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair and Maintenance Team Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in the wastewater sector. We want you to show them you’re not just another candidate, but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you can clearly demonstrate your leadership skills and how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Repair and Maintenance Supervisor position!
We think you need these skills to ace Repair and Maintenance Team Manager in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing operational teams and delivering exceptional customer service. We want to see how your skills align with the role of Repair and Maintenance Supervisor!
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you've successfully driven performance in previous roles. We’re looking for someone who can inspire their team and ensure safety and quality are top priorities.
Highlight Relevant Experience: Don’t forget to mention any experience you have with health, safety, and compliance regulations. This is crucial for the role, so let us know how you've managed these aspects in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Country Dreams Radio
✨Know Your Stuff
Make sure you understand the key responsibilities of a Repair and Maintenance Supervisor. Familiarise yourself with health, safety, and compliance regulations, as well as customer service expectations. This will help you demonstrate your knowledge and show that you're ready to tackle the challenges of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively managed teams in the past. Think about times when you drove performance or improved operational efficiency. Highlighting your leadership style and how you motivate your team will resonate well with the interviewers.
✨Emphasise Customer Focus
Since this role is all about delivering exceptional customer service, be ready to discuss how you've handled customer complaints or ensured minimal disruption during projects. Share specific instances where you went above and beyond to meet customer needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to health and safety, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.