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- Tasks: Lead remote teams to deliver exceptional repair and maintenance solutions across the Midlands.
- Company: Join Sapphire Utility Solutions, part of the UK's largest independent provider.
- Benefits: Enjoy 24 days holiday, a company vehicle, pension, and professional development.
- Why this job: Make a real difference in communities while shaping the future of wastewater services.
- Qualifications: Strong leadership skills and experience in operational management.
- Other info: Be part of a supportive culture that values growth, safety, and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
We are thrilled to announce that Lanes Group and Sapphire Utility Solutions have secured multiple contract extensions with our key strategic client, Severn Trent Water. As trusted delivery partners, we will continue providing proactive and reactive wastewater solutions across their network, supporting them through the AMP8 regulatory period - the most significant investment phase the water industry has ever seen. We are currently recruiting for a Repair and Maintenance Manager to join our team, delivering exceptional customer service and innovative operational solutions across the Midlands area. This is a fantastic opportunity to be part of a high-performing team, working on critical infrastructure projects that make a real difference to communities. Join us as we continue to grow and shape the future of wastewater services with Severn Trent Water.
About The Role
The Repair and Maintenance Manager is responsible for managing remote operational teams across a geographical area. Driving and managing operational performance through effective leadership, management of your teams. Ensuring your teams are working productively, have the skill sets to deliver all work efficiently and ensuring that health, safety, and wellbeing are at the forefront of everyone's mind. Constantly working to improve customer service by striving to deliver a same day solution of customer issues. Driving performance management and coaching of resources to deliver efficient same day solutions for both the customer and the environment. Each day brings a fresh challenge, but safe working, quality delivery and a strong customer focus are at the heart of everything you will do.
Location: Warwickshire and Leicestershire
Responsibilities
- Issuing daily work packages
- Monitoring safety / compliance on site
- Approving and checking daily Risk and Method Statements
- Carrying out cat downloads
- Undertaking safety / compliance / quality audits
- Dealing with customer complaints positively
- Toolbox talks
- Managing other resources e.g., reinstatement, materials, and plant
- Working with the scheduling team to ensure programmes are managed and delivered
- You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
- Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed
- Complete team inspections to ensure a high level of compliance with a real focus on quality and first-time reinstatement
Health, Safety, Quality & Compliance
Maintain full compliance with health, safety, environmental, and quality (HSEQ) regulations, ensuring that all site activities are conducted safely and in accordance with Severn Trent Water standards. Conduct and oversee regular risk assessments, audits, and incident investigations, implementing corrective actions where necessary. Promote a strong safety culture across all operational teams, reinforcing adherence to safe working practices.
Customer Experience & Engagement
Ensure minimal disruption to customers and communities while conducting survey activities. Coordinate with customer liaison teams to provide clear communication and engagement where access is required. Ensure project teams are briefed on customer-related concerns to maintain a positive perception of Severn Trent Water.
What You Will Get In Return
In joining Sapphire Utility Solutions as part of the Lanes Group - the UK's largest independent provider, we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.
- 24 days holiday allowance plus bank holidays
- Company vehicle
- Pension
- Death in service
- Employee assistance programme
- Free car parking
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment. The Lanes Group plc comprises a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers. We are an equal opportunities employer and welcome applications from under-represented members of the community. Strictly no agencies please.
Regional Repair and Maintenance Manager in Coventry employer: Country Dreams Radio
Contact Detail:
Country Dreams Radio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Repair and Maintenance Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at StudySmarter.
We think you need these skills to ace Regional Repair and Maintenance Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Repair and Maintenance Manager role. Highlight your leadership abilities and any relevant operational management experience to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about wastewater solutions and how your background aligns with our mission at Sapphire Utility Solutions. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see your ability to deliver innovative solutions and improve customer service, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Country Dreams Radio
✨Know Your Stuff
Make sure you understand the key responsibilities of a Repair and Maintenance Manager. Brush up on your knowledge of health, safety, and compliance regulations, as well as customer service strategies. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you drove performance or improved operational efficiency. This is your chance to demonstrate your ability to lead remote teams effectively, which is crucial for this position.
✨Emphasise Customer Focus
Since the role involves delivering exceptional customer service, be ready to share specific instances where you resolved customer issues or improved their experience. Highlighting your commitment to customer satisfaction will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future projects or their approach to health and safety. This not only shows your interest in the role but also gives you a better understanding of what to expect if you join the team.
