At a Glance
- Tasks: Clean and dress rooms to ensure a luxurious stay for guests.
- Company: Country Creatures, known for beautifully styled country inns.
- Benefits: Generous holidays, training opportunities, and career development.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Join a fun, positive team and take pride in your work.
- Qualifications: Strong housekeeping skills and a commitment to cleanliness.
The predicted salary is between 18900 - 23100 £ per year.
Housekeeper
At Country Creatures we pride ourselves on having beautifully styled rooms, providing luxurious accommodation befitting for our country inns.
We are looking for a housekeeper to work with us to clean and dress the rooms, paying attention to every detail to ensure our guests have a comfortable and enjoyable stay with us.
To be suitable for this role you will take great pride in your work, working efficiently and productively to ensure every detail is looked after and that all our bedrooms and restaurant rooms are clean, tidy and maintained to a high standard.
You will be proactive and have lots of common sense, addressing issues in the rooms, raising concerns regarding any maintenance issues, upholstery requirements or deep cleans that may be required.
Hours will be variable, and you will be required to be flexible depending on occupancy and rooms usage.
The company provides PPE and suitable equipment as well as training, but the role is physically demanding and will require some lifting and carrying.
If you are committed, reliable and fun and want to work with a positive and friendly team.
- Important Elements
- To clean all the rooms and to support all departments; ensuring the property is looked after and that high standards are maintained throughout the property
- To replenish rooms as per the company SOP’s
- To oversee the cleaning of the Swan Inn loos; working with the FOH team to maintain high standards throughout the day and evenings as per high levels of usage
- To clean bedrooms to a high standard, working efficiently and productively; ensuring checklists are followed, updated and maintained
- To ensure cleaning products used are fit for purpose; to ensure an efficient, excellent clean; ensuring wood/ upholstering, metals, marble or specialist surfaces
- To follow procedures and requirements as per H&S policy and practices, highlighting possible risks and escalating them to the responsible persons
- To work autonomously, taking pride in your work, being careful to follow our company standards whilst being creative and making good common-sense decisions as needed
- To support the team as needed; participating in training as needed
- To manage laundry requirements; ensuring all laundry including kitchen cloths, aprons, napkins and room linen, bedding, towels and any other laundry items are checked in and out to ensure company property is returned etc.
- To manage orders, ensuring room provisions, beauty and bathing products, toilet rolls and all additional room items are available at all times and stocks are managed effectively
- To ensure equipment is used appropriately and always maintained to a high standard
- To work autonomously ensuring compliance with our company’s COSH and Health & Safety Policy and Practices
- Any other additional responsibilities as required by the business
Essentials
- Committed, trustworthy and reliable
- Strong housekeeping skills and willingness to learn
- Good numeracy and literacy for orders and the management of linen etc.
- Precise and particular regarding cleanliness, presentation of restaurant and rooms
- Flexible team player
- Commitment to COSH and H&S compliance
- Other important information
- Hours are variable but typically 7am to 3pm (5 days a week). Weekends are essential.
- Generous Holidays – loyalty is important to us and you get an additional day for every year of service up to a maximum of 5 additional days
- Training – online and face to face
- People rewards
- Opportunities to develop a career as part of a network of properties in the UK
- #J-18808-Ljbffr
Housekeeper employer: Country Creatures
At Country Creatures, we offer a vibrant and supportive work environment where our housekeepers play a crucial role in delivering exceptional guest experiences. With a commitment to employee growth, we provide generous holiday allowances, comprehensive training, and opportunities for career advancement across our network of properties. Join our friendly team and take pride in maintaining the high standards that make our country inns a delightful retreat for all visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Country Creatures. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Country Creatures
Don't be shy about reaching out to Country Creatures directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Country Creatures and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Country Creatures
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
