Head Waiter

Head Waiter

Full-Time 24000 - 30000 ÂŁ / year (est.) No home office possible
Country Creatures

At a Glance

  • Tasks: Lead service and create memorable experiences for guests in a vibrant pub setting.
  • Company: Join Country Creatures, known for exceptional hospitality across the Cotswolds.
  • Benefits: Competitive salary, TRONC, bonuses, and 25% staff discount at all venues.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be part of a passionate team in a beautiful environment with ongoing training.
  • Qualifications: Experience as a Head Waiter or strong Supervisor with a passion for hospitality.

The predicted salary is between 24000 - 30000 ÂŁ per year.

We’re looking for a confident and experienced Head Waiter to join the team at The Wild Duck, one of the Cotswolds’ most loved and characterful pubs. Set in the village of Ewen, just outside Cirencester, The Wild Duck is known for its relaxed atmosphere, beautiful setting, and a food offering built around seasonal British produce and bold, honest cooking.

This is a role for someone who understands that great service is about more than taking orders — it’s about creating a feeling, reading the room, and leading a team to deliver consistently excellent hospitality.

The Role – Head Waiter

As Head Waiter, you’ll be a key presence on the floor — leading service, supporting the team, and ensuring every guest has a seamless and memorable experience. You’ll bring energy, confidence, and a calm authority, setting the tone for service and helping to maintain high standards across the board.

What You’ll Be Doing

  • Leading service and supporting the front of house team during busy shifts
  • Ensuring guests receive warm, attentive, and knowledgeable service
  • Acting as a point of contact for both guests and team members
  • Supporting with training and development of junior team members
  • Working closely with the kitchen to ensure smooth, coordinated service
  • Maintaining high standards of presentation, cleanliness, and attention to detail

What We’re Looking For

  • Previous experience as a Head Waiter, Senior Waiter, or strong Supervisor
  • A natural host with a genuine passion for hospitality
  • Confident, calm and professional under pressure
  • Strong understanding of food and drink (wine knowledge a plus)
  • A team player who leads by example
  • High standards and excellent attention to detail

What We Offer

  • Competitive salary (dependent on experience)
  • TRONC and bonus opportunities
  • Work in a beautiful, quality-led environment
  • A supportive and ambitious team
  • Ongoing training and development
  • 25% staff discount across all Country Creatures venues

📍 Location: The Wild Duck, Ewen, Cirencester

Full-time, permanent role

Head Waiter employer: Country Creatures

At The Wild Duck, we pride ourselves on being more than just a workplace; we are a community that values warm, characterful service and exceptional food. Located in the picturesque Cotswolds, our team enjoys a supportive work culture with ongoing training and development opportunities, ensuring every employee can grow and thrive in their hospitality career. With competitive salaries, TRONC and bonus opportunities, and a generous staff discount across all Country Creatures venues, we offer a rewarding environment for those passionate about delivering memorable dining experiences.
Country Creatures

Contact Detail:

Country Creatures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter

✨Tip Number 1

Get to know the venue! Before your interview, pop into The Wild Duck for a drink or a bite to eat. This way, you can soak up the atmosphere and get a feel for the service style, which will help you stand out during your chat with the team.

✨Tip Number 2

Show off your personality! When you’re in the interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve created memorable moments for guests in the past. We love a natural host!

✨Tip Number 3

Be prepared to demonstrate your skills! You might be asked to role-play a service scenario or answer questions about handling tricky situations. Think about how you would lead your team during busy shifts and keep the energy high.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Wild Duck and being part of something special.

We think you need these skills to ace Head Waiter

Leadership
Customer Service
Team Management
Attention to Detail
Food and Drink Knowledge
Calm Under Pressure
Training and Development
Communication Skills
Presentation Skills
Problem-Solving
Hospitality Passion
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences and how you embody the warm, characterful service we value at The Wild Duck.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Waiter role. Highlight relevant experience, especially in leading teams and providing exceptional service, so we can see how you fit into our vision of hospitality.

Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that showcase your personality and approach to service. It’s all about creating that connection!

Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!

How to prepare for a job interview at Country Creatures

✨Know the Venue Inside Out

Before your interview, make sure you’ve done your homework on The Wild Duck. Familiarise yourself with their menu, the seasonal British produce they use, and their overall vibe. This shows genuine interest and helps you connect your experience to their unique offering.

✨Showcase Your Leadership Skills

As a Head Waiter, you’ll be leading a team, so be ready to share examples of how you’ve successfully managed service in busy environments. Talk about how you’ve supported junior staff and maintained high standards, as this will demonstrate your capability to lead effectively.

✨Demonstrate Your Passion for Hospitality

During the interview, let your enthusiasm for hospitality shine through. Share stories that highlight your love for creating memorable guest experiences and how you read the room to adapt your service style. This is key to showing you’re the right fit for their characterful pub.

✨Prepare for Food and Drink Questions

Brush up on your food and drink knowledge, especially wines, as it’s a plus for this role. Be prepared to discuss pairings or your favourite dishes from the menu. This not only shows your expertise but also your commitment to providing knowledgeable service.

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