Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage ticketing processes and ensure timely delivery of orders.
- Company: Join a dynamic team in Orpington, dedicated to excellent customer service.
- Benefits: Part-time hours with a competitive salary and a supportive work environment.
- Why this job: Perfect for detail-oriented individuals who thrive in fast-paced settings and love helping others.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and customer service experience required.
- Other info: Flexible working hours from 10am to 4pm, Monday to Friday.
The predicted salary is between 15700 - 19800 £ per year.
Job Description
Ticketing Administrator
Orpington
Part Time – 30 hours per week (10am – 4pm Mon-Fri)
Salary up to £19,765
We are seeking an organized and efficient Ticketing Administrator to join our team in Orpington, Kent. As a Ticketing Administrator, you will play a crucial role in the production of our shelf edge labels, ensuring smooth delivery of ticket orders. This position requires a detail individual with excellent organizational skills and a commitment to providing excellent customer service.
What you’ll be doing:
- Manage and maintain the ticketing process
- Ensuring all ticket orders are printed and posted within our 5-day turnaround
- Maintain regular stock management and ordering of materials
- Ad-hoc duties
What we are looking for:
- Good working knowledge of Microsoft Office Suite, particularly Excel, Word, and Outlook
- Excellent customer service skills with the ability to communicate effectively both verbally and in writing
- Proven problem-solving abilities and attention to detail
- Strong time management skills and ability to prioritize tasks effectively
- Experience in customer support or helpdesk environments
- Ability to work independently and collaboratively in a fast-paced environment
Ticketing Administrator employer: Country Choice
Contact Detail:
Country Choice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Administrator
✨Tip Number 1
Familiarize yourself with the ticketing process and the tools used in this role. Understanding how ticket orders are managed and delivered will give you an edge during the interview.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being able to demonstrate your proficiency in these programs can set you apart from other candidates.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Highlight situations where you effectively solved problems or improved processes, as this aligns with the role's requirements.
✨Tip Number 4
Showcase your organizational skills by discussing how you manage your time and prioritize tasks. This is crucial for a Ticketing Administrator, so be ready to share specific strategies you've used.
We think you need these skills to ace Ticketing Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Ticketing Administrator position. Highlight the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect your experience with ticketing processes, customer service, and any relevant software skills, especially with Microsoft Office Suite. Use specific examples that demonstrate your organizational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your problem-solving abilities and time management skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Ticketing Administrator role.
How to prepare for a job interview at Country Choice
✨Show Your Organizational Skills
As a Ticketing Administrator, being organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Customer Service Experience
Since excellent customer service is crucial for this position, be ready to discuss specific instances where you provided outstanding support. Share how you resolved issues and ensured customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous roles and how you approached solving them. This will showcase your problem-solving skills and attention to detail, which are essential for managing ticket orders.
✨Familiarize Yourself with Microsoft Office
Since proficiency in Microsoft Office, especially Excel, is important, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in past roles to manage data or streamline processes.
