At a Glance
- Tasks: Manage operations for a portfolio of specialties and ensure performance targets are met.
- Company: Join a leading healthcare trust serving over 400,000 people in Chester and West Cheshire.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on community health.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in operational management and strong leadership abilities required.
The predicted salary is between 46300 - 52800 € per year.
Working Full time: 37.5 hours per week
The Service Manager is responsible for the operational management of a portfolio of specialties within the Division, with accountability to the Directorate Manager. This involves the delivery of all operational performance targets, including access targets, Finance, HR and Quality standards within the designated portfolio of specialties.
Responsibilities
- Ensures activity and quality targets are achieved and develops action plans to manage variances, providing assurance to the Directorate Manager.
- Works closely with the senior Directorate team to assist in developing services and ensuring long‑term sustainability.
- Supports the Directorate Manager in producing the annual business plan for the Directorate, providing specific support for the portfolio of services under operational responsibility.
- Is responsible for staff and budgetary management within the portfolio of services and for ensuring that performance targets and strategic objectives are met, supporting the annual capacity and demand process to achieve national and local standards.
Locations
- The Countess of Chester Hospital: providing 473 general and acute beds.
- Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust’s services are provided from three locations. The Trust employs 5,964 staff to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery.
Service Manager in Chester employer: Countess of Chester Hospital
The Countess of Chester Hospital Trust is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a commitment to operational excellence and patient care, staff have access to numerous growth opportunities within a collaborative environment, all while serving a diverse community across three key locations in Chester and West Cheshire.
Contact Detail:
Countess of Chester Hospital Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at the Countess of Chester Hospital or similar facilities. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching the Trust's values and recent projects. We want to see how you can contribute to their mission. Tailor your answers to show you're not just a fit for the role, but also for the team!
✨Tip Number 3
Showcase your leadership skills! As a Service Manager, you'll need to demonstrate your ability to manage teams and budgets effectively. Use examples from your past experiences to highlight your successes in these areas.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Service Manager in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience in operational management, budget handling, and achieving performance targets. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:As a Service Manager, leadership is key. In your application, share examples of how you've successfully managed teams or projects in the past. We love to see candidates who can inspire and drive results!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Countess of Chester Hospital
✨Know Your Portfolio
Familiarise yourself with the specific specialties you'll be managing. Understand their operational performance targets and how they align with the overall goals of the Directorate. This will show your potential employer that you're not just interested in the role, but also invested in the success of the services you'll oversee.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams and budgets in the past. Highlight your experience in developing action plans to meet performance targets. This is crucial for a Service Manager role, so be ready to discuss how you can lead and inspire your team to achieve operational excellence.
✨Understand Financial Management
Brush up on your knowledge of budgetary management and financial performance metrics. Be prepared to discuss how you've previously managed budgets and ensured financial sustainability within a service portfolio. This will demonstrate your capability to handle the financial responsibilities of the role.
✨Showcase Collaborative Spirit
Since the Trust works closely with various health boards and systems, emphasise your ability to collaborate effectively with different teams. Share examples of how you've worked with senior management to develop services or improve operational processes. This will highlight your readiness to contribute to the Trust's collaborative approach.
