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- Tasks: Lead operational performance in urgent and emergency care, ensuring top-notch patient services.
- Company: Join a dynamic NHS Trust dedicated to providing excellent healthcare to over 400,000 people.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while managing innovative healthcare pathways.
- Qualifications: Experience in healthcare management and strong leadership skills required.
- Other info: Be part of a collaborative team focused on improving health outcomes in the community.
The predicted salary is between 36000 - 60000 £ per year.
As the Directorate Manager for Urgent and Emergency Care, you will be accountable for the delivery of all operational performance targets, including access targets, finance, quality of services to patients, and improving services ensuring patients receive safe, effective, five-star patient care from the outset within available income.
You will be responsible for identifying and correcting areas of current and future risk; ensuring performance targets and strategic objectives are met, including leading capacity and demand in order to achieve national and local standards.
You will be responsible for producing business plans/business cases to support development within the Urgent and Emergency Care pathways across the Emergency Department / Acute care, presenting these to the Trust internal and external meetings.
You will be responsible for ensuring all appropriate governance and performance metrics are in place and provide assurance to the Divisional Director that the Urgent and Emergency Care pathways across the Emergency Department / Acute care are managed effectively.
Together with Medical and Nursing Leads, you will be responsible for the efficient and effective day-to-day running of the pathways, ensuring that they are quick to adapt to ever-changing demands and are responsive in the delivery of key operational performance targets.
You will be responsible for the staff and budgetary management within the areas that you are responsible for as Directorate Manager. You will ensure the delivery of the Cost Improvement Scheme (CIP) for the areas within the directorate, providing robust directorate plans for cost reduction or income generation strategies.
You will be a key member of the Divisional Management team, taking full responsibility for actions and keeping other team members fully informed at all times. You will manage the senior management team of the Urgent and Emergency Care pathways across the Emergency Department / Acute care and work closely with a wide range of internal and external stakeholders to ensure all the Emergency Department and Acute services promote patient safety and experience being at the centre of planning, analysis, and delivery.
Locations:
- The Countess of Chester Hospital: providing 473 general and acute beds.
- Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire, which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire. The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board. The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery.
For further details / informal visits contact:
Name: Melissa MacDonald
Job title: Deputy Divisional Director
Directorate Manager - Urgent and Emergency Care in Chester employer: Countess of Chester Hospital
Contact Detail:
Countess of Chester Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Directorate Manager - Urgent and Emergency Care in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in urgent and emergency care. Attend events or join online forums where you can connect with potential colleagues and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching the Trust and its services. Understand their operational performance targets and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about patient safety and quality care.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, you’ll be part of a community that values collaboration and innovation in healthcare.
We think you need these skills to ace Directorate Manager - Urgent and Emergency Care in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Directorate Manager role. Highlight your experience in operational performance, finance, and patient care, as these are key aspects of the job. We want to see how your skills align with our mission!
Showcase Your Leadership Skills: As a Directorate Manager, you'll be leading teams and managing budgets. Use your application to demonstrate your leadership experience and how you've successfully managed projects or teams in the past. We love seeing examples of effective management!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application is received directly by us and helps streamline the process. We can't wait to hear from you!
How to prepare for a job interview at Countess of Chester Hospital
✨Know Your Numbers
As a Directorate Manager, you'll need to be on top of operational performance targets. Brush up on key metrics related to urgent and emergency care, such as access targets and financial performance. Being able to discuss these confidently will show that you understand the role's demands.
✨Showcase Your Leadership Skills
You'll be managing a senior team, so it's crucial to demonstrate your leadership style. Prepare examples of how you've successfully led teams in high-pressure environments, particularly in healthcare settings. Highlight your ability to adapt and respond to changing demands.
✨Prepare Business Cases
Since you'll be responsible for producing business plans, come prepared with a mock business case or two. This could be a plan for improving patient care or a cost reduction strategy. Presenting a well-thought-out case will illustrate your strategic thinking and planning abilities.
✨Engage with Stakeholders
Collaboration is key in this role. Think about how you've worked with various stakeholders in the past. Be ready to discuss how you would engage with internal and external partners to ensure effective service delivery and patient safety. This shows you're a team player who values communication.
