At a Glance
- Tasks: Provide technical support and manage infrastructure for national police services.
- Company: Join a leading team in Counter Terrorism Policing at our Customer Service Centre.
- Benefits: Competitive salary, career development, and flexible working hours.
- Other info: Dynamic 24/7 environment with opportunities for mentorship and growth.
- Why this job: Make a real difference in protecting the UK while advancing your tech skills.
- Qualifications: Experience in server engineering and a passion for technology.
The predicted salary is between 40000 - 50000 £ per year.
There’s never been a more important time to be working in Counter Terrorism Policing (CTP).
Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC).
It’s a chance to put your expertise to work and help protect the UK as a Senior Server Engineer.
Plus, you’ll get to learn new skills and develop a highly rewarding career.
Based near Birmingham, close to transport connections, our CSC supports national police services 24/7.
As the Centre expands thanks to substantial investment, our team is growing too.
Join us, and you’ll be part of a highly skilled technical team working on incidents, problems and changes at our ITIL‑aligned CSC.
Supporting national live services and infrastructure, you’ll tackle both operational and project‑related tasks, expertly managing your workload.
You’ll also get involved in building new systems and services with the latest storage and virtualisation technologies.
As the centre operates 24/7, you’ll be part of a team of engineers covering 7am to 7pm weekdays (on call, approximately 1 week in 4).
Due to the nature of the systems, the role is office‑based with occasional options for working from home.
The shift structure for this role allows for compressed hours over a 4‑day week.
- Key Tasks
- Provide technical support for National infrastructure relating to Business As Usual (BAU) and Projects to ensure objectives are being met in line with CTP priorities.
- Ensure personal workload is effectively managed, prioritised and issues are escalated to line management as necessary.
- Ensure adherence to required polices, standards, controls and best practice.
- Ensure SLAs for services in the CSC Service portfolio are met.
- Create and maintain technical documentation to ensure all services are maintained and knowledge is shared.
- Proactively maintain and update the infrastructure to ensure security and reliability.
- Proactively monitor environments to help prevent issues arising.
- Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance.
- Support and mentoring of other members of the team to build a strong support service.
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Senior Server Engineer - Technology CSC in Warwick employer: Counter Terrorism Policing
Counter Terrorism Policing is an exceptional employer, offering a unique opportunity to contribute to national security while working in a collaborative and supportive environment. With a strong focus on employee development, you will benefit from ongoing training and growth opportunities, all while engaging in meaningful work that directly impacts community safety across Kent. Our culture promotes teamwork and innovation, ensuring that every member of the South East Regional Prison Intelligence Team feels valued and empowered.
Contact Details:
Counter Terrorism Policing Recruitment Team
