Senior Service Designer – Transformation & User-Centric Services

Senior Service Designer – Transformation & User-Centric Services

Full-Time 54000 - 66000 Β£ / year (est.) No working from home possible
Counter Terrorism Policing

At a Glance

  • Tasks: Lead the design of user-centric services and improve overall satisfaction and accessibility.
  • Company: Join a forward-thinking organisation focused on transformation and user experience.
  • Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team driving innovation and seamless service delivery.
  • Why this job: Make a real difference by shaping services that truly meet user needs.
  • Qualifications: Experience in service design and a passion for user-centred approaches.

The predicted salary is between 54000 - 66000 Β£ per year.

The Lead Service Designer role provides strategic leadership to ensure services are user-centred, driving improvements in satisfaction, accessibility, and effectiveness. It champions the reduction of duplication, streamlines processes, and ensures services operate seamlessly end-to-end, rather than as isolated components.

They will achieve this through setting vision, strategy and direction against areas such as:

  • Leadership & collaboration
  • Research and Discovery
  • Design & Mapping
  • Prototyping

Senior Service Designer – Transformation & User-Centric Services employer: Counter Terrorism Policing

Counter Terrorism Policing is an exceptional employer, offering a unique opportunity to contribute to national security while working in a collaborative and supportive environment. With a strong focus on employee development, you will benefit from ongoing training and growth opportunities, all while engaging in meaningful work that directly impacts community safety across Kent. Our culture promotes teamwork and innovation, ensuring that every member of the South East Regional Prison Intelligence Team feels valued and empowered.

Counter Terrorism Policing

Contact Details:

Counter Terrorism Policing Recruitment Team

We think you need these skills to ace Senior Service Designer – Transformation & User-Centric Services

User-Centred Design
Strategic Leadership
Process Improvement
Collaboration
Research and Discovery
Design Mapping
Prototyping