Business Design Lead – Police Staff – Change – Counter Terrorism Policing HQ

Salary: The starting salary is £62,310, which includes allowances totalling £3,009. The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

What is the opportunity? At Counter Terrorism Policing (CTP) our purpose is clear – to keep people safe from terrorism. To do this we are constantly evolving, developing new and innovative ways to counter the ever shifting terrorist threat. Central to this is our Business Design practice who combine strategy, organisation design, and management consulting expertise to help define the future shape of CTP and drive transformational change. The Business Design practice is growing and we’re looking for enthusiastic individuals with the right blend of critical thinking, creativity, insight, agility and enthusiasm to join this forward-thinking community of problem solvers. We recognise a balance the importance of developing core skills for the role with individual goals. We’ll provide structured training and development programme as well as encouraging and supporting your personal development.

What is the job role and purpose? As a Business Design Lead, you’ll leverage new technologies, varied datasets, and specialist operational knowledge to undertake detailed analyses and develop evidence-based solutions to some of CTP’s most complex challenges. You will take a leading role in the development of the CTP Business Design Team, supporting your colleagues in harnessing and developing best practice, and consulting with the CTP Network to identify the right way to tackle problem solving opportunities. You’ll collaborate and build relationships with a wide variety of stakeholders from across the public sector, playing a pivotal role in reacting and reshaping the country’s CT approach.

What will be your key roles and responsibilities?

• Lead on the definition of organisation problems using quantitative and qualitative analytical techniques, driving diagnostic and solution identification activity within a multi-disciplinary project team.
• Design and assure appropriate solutions to business challenges and determine the impact on CTP’s operating model.
• Manage senior stakeholders and translate complex organisational problems and solutions into simple compelling narratives that achieve broad business consensus.
• Develop and manage commercial relationships to ensure that contractor resource can be leveraged to meet the demands of CTP change demand.
• Lead on maturing the business design practice, expanding your own and others’ skillsets, providing assurance, and developing new approaches.
• Task manage teams of resources on projects and programmes.
• Line Manage Business Design Analysts and Junior Business Design Analysts.

Who will the role holder need to work closely with?

• The Business Design Team, participating in team knowledge sharing and contributing to the development of the Business Design offering within CTPHQ.
• Officers and Staff across the CTP Network, to gain an understanding of their operational requirements, challenges and opportunities.
• Programme and Project Teams to ensure that Business Design Activity is fully understood and incorporated into the Project Plan and activities.
• Other members of staff within the CTPHQ Change Pillar, particularly in the Project and Programme Management, Business Change and Benefits teams.
• Strategy and Performance colleagues to identify the drivers for organisational change.
• Finance, HR and Communications business partners within CTPHQ to collate data, identify and manage ‘people’ impacts as part of design activity.

What training will I be provided in this role? The following training and professional development opportunities will be provided to support the development of the Business Design toolkit:

• Business Design Team Training Modules (internally developed and delivered).
• BCS Advanced International Diploma in Business Analysis, or selected modules aligned to role requirements.
• TOGAF Business Architecture.
• PRINCE2 Portfolio Management Foundation and Practitioner.
• Managing Successful Programmes (MSP) Foundation and Practitioner.

What skills and experience are we looking for?

The success of the Business Design practice is based on the diversity of our people’s backgrounds and experiences, and we’re keen to hear from people who have:

• Has a proven ability to conduct detailed quantitative and qualitative analysis to define organisational problems, design appropriate solutions, and determine the impact of both on CTP’s operating model.
• Is able to translate complex organisational problems and solutions into simple compelling narratives that achieve broad business consensus.
• Has an ability to identify and apply wider strategic and socio-economic impacts to tactical business problems and issues.
• An ability to manage senior stakeholders and collaborate across multidisciplinary project teams.
• Experience in developing business operating models and delivering change through formal methodologies and approaches.
• Solutions-oriented, innovative, forward-thinking approach to complex challenges.
• Experience managing junior staff and supporting others in navigating conflicting requirements and priorities.

Desirable Skills and Experience:

• Holds a Project Management Qualification (i.e. PRINCE2) or experience managing projects, or complex workstreams within larger programmes of work.
• Has experience of leading, developing and motivating a team within a challenging, change driven environment.
• Has an awareness of Enterprise Architecture, and the value that key Business Design Artefacts have within a Business Design Context.
• Experience of working with various stakeholders within a large organisation including managing expectations and dealing with conflicting requirements and priorities.
• Is confident in developing and maintaining relationships, even within a challenging context.
• Experience working in matters of national security and counter terrorism.

Vetting: This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

Confidentiality Agreement: Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Completed applications must be submitted by 23:55 on 26th August 2026.

The following competencies will be tested against during sift: We analyse critically at level 3, We are innovative and open-minded at level 3, We take ownership at level 3, We support and inspire at level 3.

The following values will be tested against during sift: Integrity, Empathy.