Community Digital Support Assistant (Casual)

Community Digital Support Assistant (Casual)

Full-Time 12000 - 18000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Facilitate IT drop-in sessions and support adults with digital skills.
  • Company: Learn Scilly, dedicated to promoting digital inclusion.
  • Benefits: Flexible hours, opportunity to make a difference, and develop communication skills.
  • Other info: Casual role with a welcoming environment and community impact.
  • Why this job: Empower others to overcome digital barriers and boost their confidence.
  • Qualifications: Strong digital skills and ability to explain concepts clearly.

The predicted salary is between 12000 - 18000 £ per year.

Learn Scilly is looking for a friendly and knowledgeable Community Digital Support Assistant to facilitate our IT drop-in sessions at St Mary’s Library. This is a great opportunity for someone passionate about digital inclusion and helping adults build their confidence with everyday technology.

As a Casual Community Digital Support Assistant you will facilitate informal weekly IT drop-in sessions, offering guidance and support to adult learners with a wide range of digital abilities. You will help people with tasks such as using email, navigating the internet, completing online forms, accessing digital services, or getting to grips with their personal devices. You’ll create a welcoming and inclusive environment, supporting individuals to build their skills, overcome digital barriers, and feel more confident using technology in their daily lives.

The successful applicant will have strong, up-to-date digital skills and the ability to explain IT concepts clearly to adults with varying levels of confidence. They will be patient, approachable and supportive, creating a welcoming environment while working independently during the drop-in sessions, which operate on a rota of approximately two hours every three to four weeks.

Good communication skills, professionalism and discretion are essential, along with a willingness to complete required training such as safeguarding and Prevent. Experience supporting adults with digital skills and an understanding of digital inclusion would be advantageous.

Community Digital Support Assistant (Casual) employer: COUNCIL OF THE ISLES OF SCILLY

The Council of the Isles of Scilly is an exceptional employer, offering a unique opportunity to work as an Air Traffic Control Officer in a stunning island location. With a strong commitment to employee well-being, we provide generous benefits including 27 days of holiday, market-based salary supplements, and a supportive work culture that fosters professional growth and development. Join us in ensuring the safe operation of air traffic while enjoying the beauty and community spirit of the Isles of Scilly.

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Contact Details:

COUNCIL OF THE ISLES OF SCILLY Recruitment Team

We think you need these skills to ace Community Digital Support Assistant (Casual)

Digital Skills
IT Support
Communication Skills
Patience
Approachability
Supportive Attitude
Ability to Explain IT Concepts