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- Tasks: Lead a small sales team and provide exceptional customer service in a luxury showroom.
- Company: Join a top retailer in the luxury flooring industry, known for quality and service.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and 25 days annual leave plus bank holidays.
- Why this job: Be part of a passionate team, engage with customers, and showcase your flair for interiors.
- Qualifications: Excellent customer service skills, time management, and a background in design or creative industries.
- Other info: Occasional travel to Leicestershire required; full-time, permanent role.
The predicted salary is between 24000 - 40000 £ per year.
We’re looking for a Luxury Showroom Manager, working for a leading retailer within the luxury flooring industry. Join a passionate team of people who love to offer their customers the highest quality flooring, with exceptional customer service.
As Showroom Manager, your responsibilities include:
- Management of small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
- Occasional travel to Leicestershire
Person Specification:
- Excellent customer service skills and outstanding time management and organisation skills
- The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
- Commercially minded and a proven ability to demonstrate driving sales
- A background in design/interiors/creative industry
- Exceptional attention to detail
What’s on offer:
- An annual salary of up to £40,000
- Full time, permanent role
- Competitive quarterly bonus scheme and structure
- 25 days annual leave plus bank holidays
Contact Katie on 01733 306030 or email [emailprotected] for more information about this Showroom Manager role.
Showroom Manager – Surrey – £40,000 employer: Coulter Elite Resourcing
Contact Detail:
Coulter Elite Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager – Surrey – £40,000
✨Tip Number 1
Familiarise yourself with the luxury flooring industry. Research current trends, popular materials, and customer preferences to demonstrate your knowledge during interviews. This will show that you're not just passionate about the role but also well-informed.
✨Tip Number 2
Network with professionals in the design and interiors field. Attend local events or join online forums to connect with others in the industry. Building relationships can lead to valuable insights and potential referrals for the Showroom Manager position.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think of common customer interactions you might face in the showroom and practice how you would handle them. This preparation will help you stand out as a confident communicator.
✨Tip Number 4
Highlight any experience you have in managing teams or sales. Be ready to discuss specific examples of how you've driven sales or improved team performance in previous roles. This will demonstrate your commercial mindset and leadership abilities.
We think you need these skills to ace Showroom Manager – Surrey – £40,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, customer service, and the luxury or creative industries. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interior design and customer service. Mention why you are interested in this role and how your background aligns with the company's values and goals.
Highlight Key Skills: In your application, emphasise your excellent communication skills, time management abilities, and commercial mindset. Provide examples of how you've successfully driven sales or managed a team in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Coulter Elite Resourcing
✨Show Your Passion for Interiors
As a Showroom Manager, it's crucial to demonstrate your enthusiasm for design and interiors. Share examples of how you've engaged with customers in the past and how your passion has influenced your work. This will show the interviewer that you not only understand the products but also care about helping clients find the perfect fit.
✨Highlight Your Customer Service Skills
Exceptional customer service is key in this role. Prepare specific examples of how you've gone above and beyond for customers in previous positions. Discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Sales Acumen
Being commercially minded is essential for a Showroom Manager. Be ready to discuss your previous sales achievements and strategies you've used to drive sales. Consider preparing a brief case study of a successful sales experience to illustrate your ability to meet targets.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Think about potential challenges you might face in managing a showroom and how you would address them. This preparation will help you respond confidently and effectively during the interview.