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- Tasks: Manage the showroom, lead a sales team, and provide exceptional customer service.
- Company: Join a family-run business specialising in luxury flooring since 1995.
- Benefits: Enjoy competitive salary, employee discounts, and additional leave options.
- Why this job: Be part of a passionate team in a fast-paced environment with growth opportunities.
- Qualifications: Excellent customer service skills and experience in design or retail preferred.
- Other info: Covering letter required; no CVs without one will be considered.
Showroom Sales Manager
35,000 – 40,000
Redhill, Surrey
Due to expansion, our client is looking for a Showroom Sales Manager to join theirteam, and as they continue to grow from strength to strength.
What we offer:
- A great place to work with a friendly and welcoming team
- Competitive salary package.
- Paid Training
- Employee assistance program.
- Competitive holiday allowances with the option to buy holiday.
Additional responsibilities
- Management of small sales team
- Welcoming customers to the showroom and building relationship with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
- Occasional travel to other showrooms/Head Office
Skills required
- Excellent customer service skills and outstanding time management and organisation skills are essential
- Manage, develop and upskill direct reports
- The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
- The ability to write clear, concise emails
- Commercially minded and a proven ability to demonstrate driving sales
- A background in design/interiors/creative industry
- Exceptional attention to detail
- A team player – someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
If this role sounds of interest, please send your CV to fraser
Showroom Manager employer: Coulter Elite Resourcing
Contact Detail:
Coulter Elite Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the luxury flooring market. Understanding the latest trends in natural stone and porcelain flooring will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the interior design and retail sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Showroom Manager position.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you successfully managed customer relationships or resolved issues, as this is crucial for the role.
✨Tip Number 4
Showcase your leadership abilities. Be ready to discuss how you've managed teams in the past, highlighting your approach to motivating staff and driving sales, which is essential for a Showroom Manager.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Showroom Manager position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Compelling Cover Letter: Since a covering letter is required, make sure to write a personalised letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your customer service skills and ability to manage a team effectively.
Highlight Relevant Experience: In your CV, emphasise any previous experience in retail management or the creative industry. Include examples of how you've successfully managed teams, solved problems, and driven sales in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Showroom Manager role.
How to prepare for a job interview at Coulter Elite Resourcing
✨Show Your Passion for Customer Service
As a Showroom Manager, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing the highest quality service.
✨Demonstrate Your Design Knowledge
Since the role involves advising clients on flooring suitability and design, brush up on your knowledge of natural stone and porcelain flooring. Be ready to discuss current trends and how you can help customers make informed choices.
✨Highlight Your Team Management Skills
You'll be managing a small sales team, so it's important to showcase your leadership abilities. Prepare to discuss your experience in motivating teams, resolving conflicts, and driving sales performance.
✨Prepare for Problem-Solving Scenarios
The ability to problem-solve is crucial in this role. Think of specific challenges you've faced in past positions and how you resolved them. This will show your potential employer that you're proactive and resourceful.
