Deputy Manager in Bolton

Company Description

COULSON & COLLINS CARE HOME LTD. is a medical practice company operating from Abafields Residential Home in Bolton, United Kingdom. The organization focuses on providing high-quality residential care and support to individuals with diverse health and personal care needs. Team members work in a close-knit environment where person-centered care, safety, and dignity are central to everyday practice. The care home values collaboration, professionalism, and continuous improvement to enhance the wellbeing of residents and support colleagues in delivering reliable, compassionate services.

Role Description

The Deputy Manager is a full time, on-site role based at Abafields Residential Home in Bolton. This position supports the Registered Manager in overseeing day-to-day operations, including staff coordination, resident care planning, and compliance with regulatory and company standards. Responsibilities include supervising care teams, conducting assessments and reviews, maintaining accurate records, and ensuring that care plans are followed and updated. The Deputy Manager will help manage schedules, participate in staff training and development, liaise with families and external professionals, and contribute to quality assurance activities. The role also involves responding to incidents, supporting resident admissions, promoting a positive and safe environment, and stepping in for the Manager when required.

Qualifications

• Relevant health or social care qualification (e.g., "NVQ/QCF Level 3 or above in Health and Social Care") and experience in a residential or care home setting.
• Proven experience in a supervisory or senior care role, with the ability to lead teams, delegate tasks, and support staff performance.
• Strong care planning, assessment, and documentation skills, with attention to detail and adherence to regulatory standards and policies.
• Effective communication and interpersonal skills for working with residents, families, colleagues, and external professionals.
• Good organizational and time management skills, with the ability to manage competing priorities in a busy care environment.
• Understanding of safeguarding, health and safety, and quality assurance processes in adult social care.
• Comfort with basic IT systems for record-keeping, reporting, and communication.
• Commitment to person-centered care, equality, and inclusive practice, with a flexible, empathetic, and reliable approach.
• Willingness to work shifts, including some evenings, weekends, and bank holidays as required.
• Previous experience in UK care regulation frameworks (e.g., "CQC standards") is highly beneficial.

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