At a Glance
- Tasks: Join Couchbase as a Deployed Customer Engineer and build innovative database solutions.
- Company: Couchbase, a leading operational data platform for AI-driven applications.
- Benefits: Enjoy flexible remote work, generous time off, wellness benefits, and career growth opportunities.
- Other info: Diverse and inclusive workplace that values unique perspectives and backgrounds.
- Why this job: Make a real impact by solving complex technical challenges and enhancing customer experiences.
- Qualifications: 5+ years in software engineering with strong coding skills in multiple languages.
The predicted salary is between 60000 - 80000 £ per year.
Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.
With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.
The DCE is responsible for accelerating customer outcomes by:
- Building real-world implementations and pilot solutions
- Solving complex technical challenges
- Translating customer needs into scalable solutions
- Acting as a bridge between customers and internal product/engineering teams
Key Responsibilities
- Technical Implementation & Development
- Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
- Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability.
- Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval-Augmented Generation) patterns for modern AI applications.
- Customer Integration & Success
- Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed.
- Problem Solving: Act as the "boots on the ground" to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles.
- Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time-to-Value.
- Cross-Functional Collaboration
- Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage.
- Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the "art of the possible" within existing accounts.
Skills & Abilities
- Polyglot Developer: Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#).
- Database Native: Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL).
- Consultative Mindset: Ability to explain complex technical trade-offs to both developers and executive stakeholders.
- Operational Agility: Comfortable navigating Cloud environments (AWS, Azure, GCP), container orchestration (Kubernetes/OpenShift), and networking (VPCs, DNS, load balancing, security).
Desired Qualifications
- Experience: 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting.
- Domain Expertise: Proven track record of deploying large-scale distributed databases or data intensive applications.
- Couchbase Values: A drive to "Attack Hard Problems" and the empathy to "Be A Great Human" while working inside a customer’s environment.
Success Metrics (12–18 Months)
- Deployment Velocity: Reduction in the average time from initial kickoff to production "Go-Live."
- Technical Health: High performance-to-cost ratios for customer clusters and 0% churn due to technical blockers.
- Community Impact: Contribution of reusable code samples, connectors, utilities, or documentation to the Couchbase ecosystem.
- Expansion: Identification and technical validation of at least 2 new use cases within assigned strategic accounts.
At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply.
Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are.
Deployed Customer Engineer in London employer: Couchbase
Couchbase is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to tackle complex challenges while supporting their professional growth. With a generous benefits package, including flexible time off and wellness programs, along with the opportunity to work remotely in the UK and engage in global travel, Couchbase ensures a rewarding work-life balance. Join a diverse team that values unique perspectives and encourages you to contribute to groundbreaking solutions in the AI-driven data landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Deployed Customer Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Couchbase or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Couchbase.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Couchbase.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Couchbase that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Deployed Customer Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Couchbase.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Couchbase and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Couchbase
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Couchbase uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
