At a Glance
- Tasks: Join Couchbase as a Deployed Customer Engineer and build innovative database solutions.
- Company: Couchbase, a leading operational data platform for AI-driven applications.
- Benefits: Enjoy flexible remote work, generous time off, wellness benefits, and career growth opportunities.
- Other info: Diverse and inclusive workplace that values unique perspectives and backgrounds.
- Why this job: Make a real impact by solving complex technical challenges and enhancing customer experiences.
- Qualifications: 5+ years in software engineering with strong coding skills in multiple languages.
The predicted salary is between 60000 - 80000 € per year.
Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.
With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.
The DCE is responsible for accelerating customer outcomes by:
- Building real-world implementations and pilot solutions
- Solving complex technical challenges
- Translating customer needs into scalable solutions
- Acting as a bridge between customers and internal product/engineering teams
Key Responsibilities
- Technical Implementation & Development
- Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
- Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability.
- Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval-Augmented Generation) patterns for modern AI applications.
- Customer Integration & Success
- Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed.
- Problem Solving: Act as the "boots on the ground" to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles.
- Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time-to-Value.
- Cross-Functional Collaboration
- Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage.
- Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the "art of the possible" within existing accounts.
Skills & Abilities
- Polyglot Developer: Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#).
- Database Native: Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL).
- Consultative Mindset: Ability to explain complex technical trade-offs to both developers and executive stakeholders.
- Operational Agility: Comfortable navigating Cloud environments (AWS, Azure, GCP), container orchestration (Kubernetes/OpenShift), and networking (VPCs, DNS, load balancing, security).
Desired Qualifications
- Experience: 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting.
- Domain Expertise: Proven track record of deploying large-scale distributed databases or data intensive applications.
- Couchbase Values: A drive to "Attack Hard Problems" and the empathy to "Be A Great Human" while working inside a customer’s environment.
Success Metrics (12–18 Months)
- Deployment Velocity: Reduction in the average time from initial kickoff to production "Go-Live."
- Technical Health: High performance-to-cost ratios for customer clusters and 0% churn due to technical blockers.
- Community Impact: Contribution of reusable code samples, connectors, utilities, or documentation to the Couchbase ecosystem.
- Expansion: Identification and technical validation of at least 2 new use cases within assigned strategic accounts.
At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply.
Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are.
Deployed Customer Engineer in London employer: Couchbase
Couchbase is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to tackle complex challenges while supporting their professional growth. With a generous benefits package, including flexible time off and wellness programs, along with the opportunity to work remotely in the UK and engage in global travel, Couchbase ensures a rewarding work-life balance. Join a diverse team that values unique perspectives and encourages you to contribute to groundbreaking solutions in the AI-driven data landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Deployed Customer Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current Couchbase employees on LinkedIn, join relevant groups, and attend industry events. Building connections can give you insider info and might just land you a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or GitHub repository showcasing your coding projects, especially those related to NoSQL databases or cloud environments. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common technical interview questions and coding challenges. Use platforms like LeetCode or HackerRank to sharpen your skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Couchbase team.
We think you need these skills to ace Deployed Customer Engineer in London
Some tips for your application 🫡
Show Your Technical Skills:When writing your application, make sure to highlight your coding skills and experience with databases. Mention specific languages you’re proficient in, like Java or Python, and any relevant projects you've worked on that showcase your technical prowess.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with the Deployed Customer Engineer role. Use keywords from the job description to show we’re on the same page.
Demonstrate Problem-Solving Abilities:We love candidates who can tackle complex challenges! In your application, share examples of how you've solved tough technical problems in the past. This will help us see your consultative mindset in action.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to assess your application properly!
How to prepare for a job interview at Couchbase
✨Know Your Tech Inside Out
As a Deployed Customer Engineer, you'll need to be well-versed in coding and database architecture. Brush up on your skills in languages like Java, Python, or Go, and make sure you understand NoSQL concepts and distributed systems. Be ready to discuss how you've applied these skills in real-world scenarios.
✨Understand Couchbase's Value Proposition
Familiarise yourself with Couchbase’s mission and the unique features of their platform. Be prepared to explain how Couchbase can help businesses achieve their goals, especially in terms of AI-driven applications and operational efficiency. This will show that you're not just technically capable but also aligned with the company's vision.
✨Prepare for Problem-Solving Questions
Expect to face complex technical challenges during the interview. Think of examples from your past experiences where you successfully troubleshot issues or optimised performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Collaborative Spirit
Couchbase values cross-functional collaboration, so be ready to discuss how you've worked with different teams in the past. Highlight your experience in integrating with customer development teams and how you’ve contributed to achieving shared goals. This will demonstrate your ability to be an effective partner in their ecosystem.
