At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences in a luxury fragrance environment.
- Company: Join Coty, a leading name in the fragrance industry.
- Benefits: Enjoy discounts, generous support policies, and an 8% employer pension contribution.
- Other info: Celebrate your birthday with a day off and thrive in a dynamic retail setting.
- Why this job: Be a fragrance expert and elevate brand presence while achieving sales targets.
- Qualifications: Sales experience and a passion for luxury fragrances are essential.
The predicted salary is between 31500 - 38500 £ per year.
As Brand Ambassador - Fragrance, you will work across the full Coty fragrance portfolio within Boots Manchester Trafford Centre, with a strong focus on fragrance collections.
You will drive sales performance, deliver exceptional customer experiences, and represent Coty brands with passion, professionalism, and excellence of execution.
THE ROLE OPTIMIZE, ENABLE, INNOVATE!
As our Brand Ambassador - Fragrance , you play a critical role in delivering sales targets and elevating brand presence within a luxury retail environment.
You will act as a fragrance expert on the shop floor, consistently meeting Coty's customer service and sales standards while protecting and enhancing brand equity.
You will be reporting to the Fragrance Business Manager , and you will manage: Drive sales performance
- Achieve monthly sales targets and deliver against KPIs
- Build strong customer relationships to influence, sell, and upsell
- Deliver Coty's customer service ceremony with every customer
- Represent Coty brands
- Act as a brand ambassador across all Coty fragrance collections in-store
- Protect and elevate brand equity at all times
- Adhere to Coty uniform, grooming, and brand standards
- Execute in-store excellence
- Maintain high visual merchandising standards
- Follow VM and brand guidelines consistently
- Use i Pad tools for email, reporting, and VM guidance
As an experienced Brand Ambassador , you thrive in a fast-paced, diverse retail environment and are motivated by sales, service, and luxury brand storytelling.
You are tenacious, customer-focused, and proud to represent premium fragrance brands.
- Experience and knowledge within the fragrance industry (collection experience beneficial)
- Strong sales background, working towards KPIs and targets
- Deep passion for fragrance and luxury brands
- Ability to build strong relationships with customers and in-store retail teams
- Access to My Coty Shop with fantastic discounts
- 8% Employer pension contribution
- Generous family and wellbeing support policies
- Day off on your birthday
- #J-18808-Ljbffr
Brand Ambassador - Fragrance in Stretford employer: Coty
Coty is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a collaborative environment. With a focus on professional growth, team members benefit from ongoing development opportunities and the chance to work closely with major retailers in the vibrant Wimbledon area. The hybrid work model promotes a healthy work-life balance, making Coty an attractive choice for those seeking meaningful and rewarding employment in the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador - Fragrance in Stretford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Coty, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Coty!
We think you need these skills to ace Brand Ambassador - Fragrance in Stretford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Coty, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Coty and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Coty that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Coty
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
