Sales Consultant

SALES CONSULTANT

LONDON HEATHROW AIRPORT, WDF

FULL TIME, 37.5 HOURS OVER THE WEEK

Travel Retail is a division of Coty; we are the world leaders in luxury fragrance and hold licenses for prestigious global brands such as Hugo Boss, Calvin Klein, Marc Jacobs, Gucci, Chloe, and more.

Our purpose is to celebrate and liberate the diversity of beauty. We aim to inspire and enable consumers to experience confidence and joy through their unique expression of beauty.

Successful candidates will demonstrate a passion for beauty, consistently achieve monthly targets, and deliver excellent customer service.

Responsibilities

The Sales Consultant is responsible for achieving sales targets across the Coty portfolio within a specific store by providing outstanding customer service, executing in-store standards, and building retailer support.

Your focus includes:

• Meeting and exceeding monthly sales targets with strong numeracy and literacy skills.
• Demonstrating exceptional customer service.
• Working effectively as part of a team.
• Having excellent communication and interpersonal skills to genuinely consult with customers.
• Taking ownership and accountability for your role.
• Maintaining high grooming standards and a passion for beauty.
• Ensuring store standards are met and counters and fixtures are well-maintained.

We celebrate diversity within our retail teams, drawing inspiration from a broad range of backgrounds and experiences. At Coty, everyone is encouraged to express who they are and pursue their career aspirations, supported by a culture of fearless kindness and inclusion.

Our team typically consists of 3-10 Beauty Advisors (BAs) depending on the store, working closely with departments such as VM, PMP, and Sales. Our colleagues are passionate, knowledgeable, and dedicated to exceptional customer service.

The strength of our team lies in each individual BA, and the strength of each BA is the team.

Many airport visitors are excited about their travels, and we aim to match their energy and enthusiasm to provide a fantastic Coty experience. We seek outgoing, positive, and enthusiastic team members.

You are a Coty fit if you:

• Serve customers passionately and enthusiastically.
• Drive sales and thrive in a fast-paced, diverse, international environment.
• Master the English language at a near-native level.
• Are knowledgeable in computer use.
• Can read and understand data.
• Follow marketing guidelines and instructions.

Our Benefits include:

• A competitive salary with monthly bonuses.
• Yearly product allocations.
• Private healthcare.
• Opportunities for training within the UK and abroad.

Recruitment Process:

• Our recruiter will contact you within 10 working days.
• Initial telephone or online screening.
• First online or in-person interview.
• Second interview.
• Offer of employment with terms and conditions.

About Coty:
Coty is one of the world\’s largest beauty companies, with a portfolio that includes fragrance, cosmetics, skincare, and body care brands. We celebrate diversity and foster a culture of fearless kindness. Coty is committed to being an equal opportunities employer, promoting an inclusive and authentic workplace for all.

Join us in transforming the world of beauty!

For more information about Coty Inc., visit coty/your-career. #J-18808-Ljbffr