At a Glance
- Tasks: Lead Coty's eCommerce strategy for luxury brands and drive online growth.
- Company: Join a leading beauty company with iconic brands like Gucci and Calvin Klein.
- Benefits: Enjoy competitive pay, private medical insurance, and flexible hybrid working.
- Other info: Be part of a dynamic team with opportunities for personal and professional growth.
- Why this job: Make an impact in the fast-paced online beauty market with top-tier brands.
- Qualifications: Experience in account management and strong digital retail knowledge required.
The predicted salary is between 45000 - 60000 £ per year.
As National Account Manager – eCommerce Prestige, you will lead Coty’s commercial strategy across a portfolio of key eCommerce retail partners within the Prestige division—representing a critical and fast‑growing channel for Coty’s brands, including Gucci, Hugo Boss, Calvin Klein, Marc Jacobs, Burberry, and Chloe. You will drive growth, elevate brand visibility, and deliver best‑in‑class omni‑channel execution in a highly competitive, rapidly evolving online beauty landscape, where winning share and driving conversion is key to success.
Responsibilities
- Ecommerce Strategy and Business Planning
- Own and elevate strategic partnerships across a portfolio of key eCommerce accounts, playing a critical role in driving Prestige growth online.
- Lead joint business planning, aligning Coty’s Prestige ambitions with each partner’s strategic and digital growth priorities.
- Shape tailored activation plans across digital ecosystems, including on‑site visibility, media, and online merchandising to drive performance and conversion.
- Collaborate cross‑functionally to deliver seamless, elevated consumer journeys across all digital touchpoints.
- Drive impactful online launch strategies, exclusives, and visibility moments to win within a highly competitive digital Prestige environment.
- Negotiation and Commercial Performance
- Lead negotiations on listings, pricing, promotional strategies, media investment, and visibility across digital platforms.
- Balance strong commercial delivery with Prestige brand equity, ensuring premium positioning is maintained in an online‑first environment.
- Leverage digital insights, customer data, and market trends to unlock growth opportunities.
- Track performance rigorously and translate insights into clear actions to grow share and productivity.
- Act as the voice of your eCommerce partners internally, influencing stakeholders with deep customer and shopper understanding.
- Financial Ownership and Operational Excellence
- Own full P&L for your eCommerce portfolio, delivering against sales, profit, and market share targets.
- Manage accurate forecasting aligned to online trading cycles and promotional peaks.
- Optimise investment strategy to maximise ROI while supporting sustainable growth.
- Ensure excellence in execution across digital availability, stock management, and online presence.
- Drive strong financial discipline including budgeting, accruals, and receivables management.
Qualifications
- Proven experience as a National/Key Account Manager in beauty, Prestige, or FMCG.
- Strong experience managing key eCommerce retailers or digital accounts within a complex retail landscape.
- Deep understanding of digital retail, including eCommerce platforms, online merchandising, and performance drivers.
- Advanced negotiation and relationship‑building skills with senior stakeholders.
- Strong commercial acumen with P&L ownership experience.
- Highly analytical with strong forecasting and planning capabilities.
- Experience working cross‑functionally in a matrix organisation.
- Excellent communication and presentation skills.
Benefits
- A competitive benefits package to support your health, wellbeing and financial security.
- Private medical insurance with fast access to specialist and mental health support.
- 8% pension fully contributed by Coty.
- Life assurance and income protection for added peace of mind.
- Flexible hybrid working with our Omni‑Working model (up to 50% remote).
- Generous family‑friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options.
- Everyday perks including employee discounts and salary sacrifice schemes.
- Opportunities to get involved in DE&I, sustainability and employee‑led initiatives.
Country/Region: GB City: London
National Account Manager - eCommerce - Prestige employer: Coty
Coty is an exceptional employer, offering a dynamic work environment in the heart of Wimbledon, where you can thrive as a National Account Manager in the fast-paced eCommerce sector. With a strong focus on employee wellbeing, Coty provides a competitive benefits package, including private medical insurance, generous family-friendly policies, and flexible hybrid working options that promote a healthy work-life balance. The company also fosters a culture of growth and inclusivity, encouraging employees to engage in sustainability and diversity initiatives while driving the success of prestigious brands like Gucci and Calvin Klein.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - eCommerce - Prestige
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Coty are looking for when hiring for a National Account Manager - eCommerce - Prestige.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Coty for the National Account Manager - eCommerce - Prestige, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Coty as a National Account Manager - eCommerce - Prestige, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Coty’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a National Account Manager - eCommerce - Prestige.
We think you need these skills to ace National Account Manager - eCommerce - Prestige
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Coty, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Coty's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Coty. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Coty
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Coty uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Coty. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
