At a Glance
- Tasks: Bring Kylie Cosmetics to life with standout service and high-impact artistry.
- Company: Join a globally influential beauty brand at Selfridges, London.
- Benefits: Competitive salary, generous discounts, birthday off, and ongoing training.
- Other info: Supportive team culture with clear progression opportunities in luxury retail.
- Why this job: Be part of a trend-setting brand and create engaging customer experiences.
- Qualifications: Experience in beauty retail and strong make-up artistry skills required.
The predicted salary is between 25000 - 32000 € per year.
Kylie Cosmetics is confident, current, and built on self‑expression. As Brand Ambassador, you bring the brand to life at Selfridges — delivering standout service, high‑impact artistry, and commercial performance that turns discovery into loyalty, whether customers are visiting for their everyday favourites or the latest launch.
THE ROLE
- Sales Performance & Customer Experience
- Achieve individual sales targets while delivering Coty KPIs
- Deliver Coty’s customer service ceremony with every interaction
- Perform make‑up and skin consultations that drive conversion and loyalty
- Build genuine customer relationships through confidence and approachability
- Consistently upsell while maintaining an engaging, premium experience
- Excellence of Execution
- Act as a true Kylie Cosmetics brand ambassador, protecting brand equity at all times
- Stay up to date with We Live Beauty and mandatory Coty Academy training
- Execute merchandising guidelines across permanent and promotional space
- Maintain strong awareness of brand performance, competitors, and trends
- Support customer eventing and brand moments aligned with Kylie Cosmetics DNA
- Adhere to uniform, grooming, and retailer Code of Conduct standards
- Escalate any issues promptly to the Area Manager
- Team & Collaboration
- Build strong working relationships with the Coty in‑store team
- Collaborate effectively with retailer staff and management
- Support agency staff and mobile consultants when present
- Maintain clear, consistent communication with the Area Manager
- Technical Processes
- Use iPad tools for reporting, communication, and VM guidelines
- Maintain secure control of Coty systems, passwords, and documentation
YOU ARE A COTY FIT
As a beauty enthusiast and sales‑driven brand representative, you thrive in a fast‑paced retail environment. You bring energy to the shop floor, confidence to every customer interaction, and pride in representing a globally influential beauty brand.
- Proven experience in beauty retail with strong make‑up artistry skills
- Passion for trends, social‑first brands, and customer engagement
- Strong sales mindset with a drive to exceed targets
- Confident, approachable, and inclusive communication style
- Detail‑focused with high standards of execution
- Collaborative team player with a positive, can‑do attitude
- Willingness to learn, grow, and develop within luxury beauty
If you’re ready to represent a brand that sets trends and celebrates confidence — we want you on our team!
WHAT WE OFFER
- Competitive salary aligned to experience
- 8% employer pension contribution
- Generous staff discounts via My Coty Shop
- Day off on your birthday
- Ongoing brand and artistry training through Coty Academy
- Clear progression opportunities within luxury retail and education
- Supportive, inclusive team culture built on collaboration and fearless kindness
ABOUT US
Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we’d love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.
Brand Ambassador - Kylie, Selfridges 1 London Oxford Street employer: Coty
Coty offers an exceptional work environment for Brand Ambassadors at Selfridges, where creativity and self-expression are celebrated. With competitive salaries, generous staff discounts, and a strong focus on employee growth through ongoing training and clear progression opportunities, you will thrive in a supportive and inclusive team culture that values collaboration and kindness. Join us to represent a globally influential beauty brand while enjoying the vibrant atmosphere of London’s luxury retail scene.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador - Kylie, Selfridges 1 London Oxford Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kylie Cosmetics' products, values, and latest trends. This way, when you chat with customers, you can share your passion and knowledge, making their experience unforgettable.
✨Tip Number 2
Practice your selling skills! Role-play with friends or family to boost your confidence in upselling and engaging customers. The more comfortable you are, the better you'll connect with shoppers and drive those sales.
✨Tip Number 3
Network like a pro! Connect with other beauty enthusiasts and professionals on social media. Join groups or forums where you can share tips and learn from others in the industry. It’s all about building relationships that can help you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to represent Kylie Cosmetics with flair!
We think you need these skills to ace Brand Ambassador - Kylie, Selfridges 1 London Oxford Street
Some tips for your application 🫡
Show Your Passion for Beauty:When you're writing your application, let your love for beauty and make-up shine through! Share any experiences or skills that highlight your enthusiasm for the industry, as we want to see how you connect with the Kylie Cosmetics brand.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Brand Ambassador. Use keywords from the job description, like 'customer experience' and 'sales performance', to show us you understand what we're looking for.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share stories that demonstrate your approachability and confidence, as these traits are key to building genuine customer relationships.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our fabulous team at Selfridges!
How to prepare for a job interview at Coty
✨Know Your Brand Inside Out
Before your interview, dive deep into Kylie Cosmetics. Familiarise yourself with their latest products, brand values, and any recent campaigns. This knowledge will not only impress but also show your genuine passion for the brand.
✨Show Off Your Make-Up Skills
As a Brand Ambassador, your make-up artistry skills are crucial. Prepare to demonstrate your techniques or discuss your favourite looks during the interview. Bring along a portfolio or photos of your work to showcase your talent.
✨Practice Your Sales Pitch
Since driving sales is a key part of the role, practice how you would engage customers and upsell products. Think of scenarios where you can turn a casual visitor into a loyal customer, and be ready to share these strategies.
✨Emphasise Team Collaboration
Highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, especially in fast-paced environments. This will show that you can build strong relationships with both customers and colleagues.
