At a Glance
- Tasks: Drive sales and deliver exceptional customer experiences as a fragrance expert.
- Company: Join Coty, a leader in luxury fragrances at Selfridges Birmingham.
- Benefits: Enjoy discounts, pension contributions, birthday off, and wellbeing support.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of beauty and luxury.
- Qualifications: Experience in fragrance and strong sales skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As Brand Ambassador – Fragrance, you will work across the full Coty fragrance portfolio within Selfridges Birmingham, with a strong focus on fragrance collections. You will drive sales performance, deliver exceptional customer experiences, and represent Coty brands with passion, professionalism, and excellence of execution.
THE ROLE
- Drive sales performance
- Achieve monthly sales targets and deliver against KPIs
- Build strong customer relationships to influence, sell, and upsell
- Deliver Coty’s customer service ceremony with every customer
Represent Coty brands
- Act as a brand ambassador across all Coty fragrance collections in‑store
- Protect and elevate brand equity at all times
- Adhere to Coty uniform, grooming, and brand standards
Execute in‑store excellence
- Maintain high visual merchandising standards
- Follow VM and brand guidelines consistently
- Use iPad tools for email, reporting, and VM guidance
YOU ARE A COTY FIT
- Experience and knowledge within the fragrance industry (collection experience beneficial)
- Strong sales background, working towards KPIs and targets
- Deep passion for fragrance and luxury brands
- Ability to build strong relationships with customers and in‑store retail teams
If you’re ready to support and shape the future of beauty, we want you on our team!
OUR BENEFITS
- Access to My Coty Shop with fantastic discounts
- 8% Employer pension contribution
- Generous family and wellbeing support policies
- Day off on your birthday
RECRUITMENT PROCESS
- A telephone/online introductory meeting follows.
- A first online/in-person interview
- A second interview
- You will receive a proposal with the terms of employment.
ABOUT US
Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to settle, want to think bigger, learn faster, and go further than you ever thought possible – we’d love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where everyone can be their authentic self.
Brand Ambassador - Fragrance (4 days a week) in London employer: Coty
Coty is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a collaborative environment. With a focus on professional growth, team members benefit from ongoing development opportunities and the chance to work closely with major retailers in the vibrant Wimbledon area. The hybrid work model promotes a healthy work-life balance, making Coty an attractive choice for those seeking meaningful and rewarding employment in the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador - Fragrance (4 days a week) in London
✨Tip Number 1
Get to know the Coty fragrance portfolio inside out! Familiarise yourself with the different collections and their unique selling points. This way, when you chat with customers, you can confidently share your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to refine your approach. Focus on building relationships and upselling techniques, so you’re ready to hit those KPIs and drive sales performance when you step onto the shop floor.
✨Tip Number 3
Dress to impress! Make sure you adhere to Coty’s uniform and grooming standards. Looking the part not only boosts your confidence but also reinforces the brand's image in the luxury retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Coty team and ready to support the future of beauty.
We think you need these skills to ace Brand Ambassador - Fragrance (4 days a week) in London
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for fragrances shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just applying for a job, but that you genuinely care about the products you'll be representing.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your sales experience and any relevant skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep it professional in your written application. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in a luxury retail environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to potentially joining our fabulous team!
How to prepare for a job interview at Coty
✨Know Your Fragrance Facts
Before the interview, brush up on your knowledge of Coty's fragrance portfolio. Familiarise yourself with the different collections and their unique selling points. This will not only show your passion for the brand but also demonstrate your expertise as a fragrance ambassador.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded KPIs in the past. Think of specific examples where you built strong customer relationships and successfully upsold products. This will highlight your ability to drive sales performance.
✨Emphasise Customer Service Excellence
Coty values exceptional customer service, so be ready to share instances where you delivered outstanding service. Discuss how you handle customer queries and complaints, ensuring that every interaction aligns with Coty’s customer service ceremony.
✨Dress the Part
As a Brand Ambassador, your appearance matters. Dress professionally and in line with Coty’s brand standards for the interview. This shows that you understand the importance of brand representation and are serious about the role.
