Visual Merchandising & Store Design Lead - Prestige in City of Westminster

Overview

Lead the elevation of Coty's luxury in-store experience across the UK, translating global vision into impactful, locally relevant executions.

This role blends strategic leadership, creative excellence, and operational delivery – ensuring every retail touchpoint reflects prestige, innovation, and commercial impact.

You will shape the future of luxury retail experiences while driving team performance and brand equity.

Responsibilities

• Translate strategy into luxury retail reality.
• Define and execute UK VM & store design strategy aligned with global vision and local market needs.
• Adapt global guidelines into innovative, retailer‑relevant executions across luxury environments.
• Champion brand consistency across all touchpoints, including department stores and flagships.
• Identify opportunities through competitor and retail trend analysis to drive ROI.
• Embed sustainability principles across all VM concepts and executions.
• Lead, coach, and develop a high‑performing VM team, fostering creativity and accountability.
• Oversee end‑to‑end delivery of VM and store design projects from brief to execution.
• Manage CAPEX and OPEX budgets, including forecasting, tracking, and cost optimisation.
• Deliver launches, fixtures and retail experiences on‑time, in‑full, and within budget.
• Define and track KPIs, leading post‑implementation reviews to drive continuous improvement.
• Develop impactful VM concepts for launches, campaigns, and range reviews.
• Present and influence stakeholders at local and global level while protecting creative intent.
• Partner cross‑functionally (Marketing, Sales, Supply Chain, Finance) to ensure cohesive delivery.
• Build strong relationships with agencies, suppliers, and retail partners to optimise execution.
• Oversee production quality, materials, technical specifications, and fixture lifecycle management.

Qualifications

• 7+ years’ experience in Visual Merchandising, Store Design or Retail Design.
• Minimum 3 years in a leadership or people management role.
• Proven experience within luxury beauty or premium retail environments.
• Strong budget management experience across CAPEX and OPEX.
• Advanced stakeholder management with ability to influence at senior/global level.
• Proficiency in Adobe Creative Suite, Power Point and Excel.
• Strong understanding of VM production, materials and manufacturing processes.
• Ability to read and interpret technical drawings; experience with 3D design tools desirable.

Benefits

• A competitive benefits package to support your health, wellbeing and financial security.
• Private medical insurance with fast access to specialist and mental health support.
• 8% pension fully contributed by Coty.
• Life assurance and income protection for added peace of mind.
• Flexible hybrid working with our Omni‑Working model (up to 50% remote).
• Generous family‑friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options.
• Everyday perks including employee discounts and salary sacrifice schemes.
• Opportunities to get involved in DE&I, sustainability and employee‑led initiatives.
• Equal Employment Opportunity

Coty is deeply committed to changing the conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.

#J-18808-Ljbffr