At a Glance
- Tasks: Lead and motivate teams to hit sales targets in two Boots stores.
- Company: Coty is a global leader in fragrance and cosmetics, committed to social causes.
- Benefits: Enjoy discounts, an 8% pension contribution, and a day off on your birthday.
- Other info: Coty values diversity and offers an inclusive workplace for all employees.
- Why this job: Join a dynamic team in a fast-paced environment with a passion for luxury brands.
- Qualifications: Experience in beauty retail management and strong knowledge of the fragrance industry required.
The predicted salary is between 28800 - 43200 £ per year.
BUSINESS MANAGER - FRAGRANCE
Field Sales - Boots, Birmingham
As Business Manager - Fragrance, you will have full ownership of your business within Boots Birmingham - driving sales performance, leading and developing your team, and delivering exceptional fragrance experiences through flawless execution, service, and commercial leadership.
THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
As our Business Manager - Fragrance, you play a critical role in delivering overall sales objectives while ensuring excellence of execution across your account. You are accountable for leading, motivating, and developing your team, combining strong commercial acumen with a deep passion for luxury fragrance.
You will be reporting to the Area Manager, and you will manage:
Sales Performance & Customer Experience
- Coach and motivate the team to achieve monthly sales targets and KPIs
- Fairly distribute targets daily, weekly, and monthly across the team
- Deliver Coty's customer service ceremony with every customer interaction
- Build strong customer relationships to influence, convert, and retain
- Consistently drive upsell while maintaining a premium fragrance experience
Excellence of Execution
- Lead by example as a brand ambassador, protecting Coty brand equity at all times
- Ensure full compliance with We Live Beauty and mandatory Coty Academy training
- Execute all merchandising guidelines across permanent and promotional space
- Maintain strong commercial awareness of Coty performance, competitors, and market share
- Plan and execute customer eventing aligned with fragrance brand standards
- Accurately complete month-end, payroll, and feedback processes within deadlines
- Adhere to uniform, grooming, and retailer Code of Conduct standards
- Escalate any risks or issues promptly to the Area Manager
Team Leadership & Collaboration
- Take full ownership of team performance, engagement, and development
- Build strong working relationships with the Coty in-store team
- Manage and integrate agency staff as part of the wider team
- Develop effective partnerships with mobile consultants
- Grow networks across the wider Coty team within your area
- Maintain clear, consistent communication with the Area Manager
- Develop trusted relationships with retailer staff and store management
- Provide ad‑hoc mentoring to new managers within the business
Technical Processes
- Use iPad tools for reporting, communication, and VM guidelines
- Maintain secure control of iPads and Coty passwords for self and team
- Ensure consistent and correct use of Coty systems and online documentation
YOU ARE A COTY FIT
As an experienced fragrance and luxury retail leader, you combine commercial strength with a passion for premium customer experience. You take ownership of your business, lead by example, and inspire your team to perform at their best in a fast‑paced, high‑expectation environment.
- Proven experience managing a team within luxury beauty or fragrance
- Strong sales background with a relentless drive to exceed targets
- Deep understanding and passion for fragrance and luxury brands
- Ownership mentality - you run the business as if it were your own
- Highly organised with uncompromising standards and attention to detail
- Confident communicator able to listen, influence, and persuade
- Resilient, adaptable, and comfortable managing change
- Proactive in self‑development and performance growth
If you're ready to lead a fragrance business with confidence, discipline, and commercial impact, we want you on our team!
WHAT WE OFFER
Working in retail at Coty means more than just a role - it's a platform to grow, be seen, and be rewarded.
- Competitive salary aligned to experience
- 8% employer pension contribution
- Generous staff discounts via My Coty Shop
- Day off on your birthday
- Ongoing brand and artistry training through Coty Academy
- Clear progression opportunities within luxury retail and education
- Supportive, inclusive team culture built on collaboration and fearless kindness
Business Manager - Fragrance in Birmingham employer: Coty
Coty is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity, making it a fantastic place for passionate individuals in the beauty industry. With generous benefits such as an 8% employer pension contribution, discounts through My Coty Shop, and dedicated family and wellbeing support, employees are empowered to thrive both personally and professionally. The Business Manager role in Birmingham provides unique opportunities for growth and development within a global leader in fragrance, allowing you to drive business success while being part of a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Fragrance in Birmingham
✨Tip Number 1
Familiarise yourself with Coty's brand portfolio, especially their fragrance lines. Understanding the unique selling points of each fragrance will help you engage effectively with customers and demonstrate your passion for the products.
✨Tip Number 2
Network within the beauty industry, particularly with professionals who have experience in fragrance retail. Building relationships can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your previous team management experiences in detail. Be ready to share specific examples of how you've motivated teams to meet sales targets, as this is a key responsibility of the role.
✨Tip Number 4
Research current trends in the fragrance industry and be prepared to discuss how these trends could impact sales strategies. Showing that you are knowledgeable about the market will demonstrate your commitment to the role.
We think you need these skills to ace Business Manager - Fragrance in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in beauty retail and team management. Emphasise any specific achievements related to sales targets and team performance, as these are crucial for the Business Manager role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for fragrances and luxury brands. Mention how your previous experiences align with Coty's values and the responsibilities of the role, particularly your ability to build relationships and manage teams.
Showcase Relevant Experience:When detailing your work history, focus on your strong background in the fragrance industry and any specific sales achievements. Use metrics to demonstrate your success in managing targets and leading teams effectively.
Prepare for Interviews:Research Coty and its product lines thoroughly. Be ready to discuss how you would approach managing the stores and achieving sales targets. Prepare examples of how you've successfully built relationships in previous roles.
How to prepare for a job interview at Coty
✨Show Your Passion for Fragrance
Make sure to express your enthusiasm for fragrances and luxury brands during the interview. Share personal experiences or stories that highlight your passion, as this will resonate well with Coty's brand values.
✨Demonstrate Team Management Skills
Prepare examples of how you've successfully managed a team in the beauty industry. Discuss specific strategies you used to motivate your team and achieve sales targets, as this role requires strong leadership capabilities.
✨Know Your Numbers
Be ready to discuss your sales background in detail. Highlight your experience with managing targets and how you have previously driven sales growth in your past roles, as this is crucial for the Business Manager position.
✨Build Relationships
Emphasise your ability to build strong relationships with Store Managers and Area Managers. Prepare to share examples of how you've successfully collaborated with others to achieve business goals, as relationship-building is key in this role.
