Brand Ambassador - Fragrance in Birmingham

WILL WORK ACROSS ALL COTY FRAGRANCES WITHIN THE STORE WITH A FOCUS ON THE FRAGRANCE COLLECTIONS SELFRIDGES, BIRMINGHAM (BULLRING SHOPPING CENTRE) FULL TIME WORKING 37.5 HOURS OVER 5 DAYS A WEEK.

COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seeking to minimise its impact on the environment.

The main objective of the Brand Ambassador is to deliver sales targets as part of the team in their account by meeting Coty’s customer service and sales standards, as well as ensuring excellence of execution.

• Achieve monthly sales targets and maintain company KPIs.
• Lead by example, be a brand ambassador, protecting the equity for Coty brands and adhere to Company uniform and grooming guidelines.
• Build strong working relationships with the Coty in-store team and develop and maintain relationships with retailer staff and management.
• Use of iPad for email, reporting and VM guidelines.
• Build relationships with customers to influence and sell and upsell.

Within our Retail teams we’re a magnificent medley of humanity, drawing inspiration from the vast fountain of knowledge and creativity that a diverse population offers. At Coty, everyone’s free to express who they are and who they want to be. With fearless kindness underpinning every action and decision, we unite and include, enabling our people to thrive and carve out the career they aspire to.

The team consists of a Fragrance Business Manager and 1 Brand Ambassador and you will work closely together with several departments such as the Store Management Team, Visual Merchandising Team, National Account Manager, Regional Education Ambassador, Business Manager and Area Manager. All your colleagues are sales-focused fragrance experts within our multi-fragrance portfolio. Working in the team, you will need to be passionate, sales-driven, ambitious to succeed and proud to represent our brands.

Come and join our Coty family and be part of the winning team.

As an experienced Brand Ambassador working in beauty retail, you have a deep passion for fragrances and luxury brands and you are relentless and tenacious - always striving for the extra sale. You get energy from working in a fast-paced and diverse environment.

Other than that, you:

• Have experience and knowledge in the fragrance industry; collection experience would be beneficial.
• Deep understanding and passion for Fragrance and luxury brands.
• Strong sales background; working towards KPI’s and targets.
• Ability to build strong relationships with in-store retail team.

As our Brand Ambassador some of the benefits you will receive are:

• Access to My Coty Shop with fantastic discounts.
• 8% Employer pension contribution.
• Generous family and wellbeing support policies.
• Day off on your birthday.

A telephone/online introductory meeting follows. A first online/in-person interview. A second interview. You will receive a proposal with the terms of employment.

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!