At a Glance
- Tasks: Bring Marc Jacobs Beauty to life through make-up artistry and customer engagement.
- Company: Join a luxury beauty brand known for creativity and self-expression.
- Benefits: Competitive salary, generous discounts, birthday off, and ongoing training.
- Other info: Be part of a supportive team that values diversity and personal growth.
- Why this job: Combine your passion for beauty with sales in a vibrant retail environment.
- Qualifications: Experience in beauty retail and a flair for make-up artistry.
The predicted salary is between 31500 - 38500 £ per year.
This role is about self‑expression, artistry, and presence. Marc Jacobs Beauty doesn’t whisper. It makes a statement. As Brand Ambassador, you bring that energy to life on the shop floor — through make‑up artistry that stops people in their tracks, conversations that build loyalty, and an attitude that turns discovery into devotion. This is where luxury beauty meets creativity, confidence, and performance.
THE ROLE
- As our Brand Ambassador – Marc Jacobs Beauty, you play a critical role in delivering commercial performance while protecting the bold, fashion‑forward DNA of the brand.
- You will combine sales excellence with high‑level make‑up artistry, creating elevated experiences that convert customers into brand advocates.
- You will be reporting to the Area Manager, and you will manage:
- Sales, service & artistry
- Achieve monthly sales targets while maintaining brand and company KPIs
- Deliver Coty’s customer service ceremony with every customer interaction
- Perform high‑impact make‑up consultations that drive sales and brand loyalty
- Build genuine relationships with customers, inspiring confidence and self‑expression
- Consistently upsell through storytelling, product knowledge, and artistry
- Act as a true brand ambassador, protecting Marc Jacobs Beauty equity at all times
- Stay up to date with We Live Beauty and mandatory Coty Academy training
- Execute merchandising guidelines across permanent and promotional space
- Maintain strong commercial awareness of brand performance, competitors, and trends
- Adhere to uniform, grooming, and retailer Code of Conduct standards
- Complete month‑end and payroll processes accurately and on time
Team & collaboration
- Build strong working relationships with the Coty in‑store team
- Grow networks across the wider Coty retail community in your area
- Maintain open, consistent communication with the Area Manager
- Develop trusted partnerships with retailer staff and store management
Technical processes
- Use iPad tools for reporting, communication, and VM guidelines
- Maintain control of Coty systems, passwords, and online documentation
YOU ARE A COTY FIT
- You live and breathe beauty. You see make‑up as a creative tool — and the shop floor as your stage.
- You’re commercially driven, but never at the expense of artistry or brand integrity.
- Proven experience in beauty retail with a high level of make‑up artistry
- Deep passion for luxury brands, trends, and self‑expression
- Strong sales mindset with a relentless drive to exceed targets
- Ownership mentality — you treat your counter like it’s your own
- Detail‑focused, execution‑obsessed, and brand‑protective
- Team‑player attitude with a hunger to learn, share, and grow
If you want a role where creativity, performance, and confidence collide — this is it.
WHAT WE OFFER
- Working in retail at Coty means more than just a role — it’s a platform to grow, be seen, and be rewarded.
- Competitive salary aligned to experience
- 8% employer pension contribution
- Generous staff discounts via My Coty Shop
- Day off on your birthday
- Ongoing brand and artistry training through Coty Academy
- Clear progression opportunities within luxury retail and education
- Supportive, inclusive team culture built on collaboration and fearless kindness
ABOUT US
Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we’d love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.
Brand Ambassador - Marc Jacobs, Selfridges Manchester employer: Coty SA
Coty offers an exceptional opportunity for those passionate about beauty and luxury retail, particularly in the vibrant setting of Selfridges Manchester. With a strong emphasis on creativity, collaboration, and personal growth, employees benefit from competitive salaries, generous discounts, and ongoing training through Coty Academy, all within a supportive and inclusive team culture. This role not only allows you to express your artistry but also provides clear pathways for career progression in the dynamic world of luxury beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador - Marc Jacobs, Selfridges Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Coty SA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Coty SA!
We think you need these skills to ace Brand Ambassador - Marc Jacobs, Selfridges Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Coty SA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Coty SA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Coty SA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Coty SA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
