COMMERCIAL / SALES
WIMBLEDON - 2 to 3 days per week in the officeAs Customer Director, you will lead one of Coty’s most strategic and high-value retail partnerships, driving omnichannel growth across prestige beauty. This role combines senior commercial leadership, customer strategy, and team transformation, owning delivery across a complex portfolio while shaping long-term customer partnerships and category leadership.
CUSTOMER DIRECTOR – PRESTIGECOMMERCIAL / SALESWIMBLEDON - 2 to 3 days per week in the officeAs Customer Director, you will lead one of Coty’s most strategic and high-value retail partnerships, driving omnichannel growth across prestige beauty. This role combines senior commercial leadership, customer strategy, and team transformation, owning delivery across a complex portfolio while shaping long-term customer partnerships and category leadership.THE ROLEOPTIMIZE, ENABLE, INNOVATE!As our Customer Director, you play a critical role in leading Coty Prestige’s largest omnichannel customer portfolio, delivering sustainable net revenue growth, strengthening strategic partnerships, and driving best-in-class commercial execution across Boots and pureplay channels.You will be reporting to the Senior Sales Director, and you will manage a large, high-performing commercial team across multiple customer groups.COMMERCIAL LEADERSHIP & DELIVERYOwn full P&L accountability across a customer portfolio of nearly £100mLead Joint Business Planning (JBP) and senior-level negotiations with key accountsDrive profitable net revenue growth, market share and ROI-focused investmentsChampion strong commercial fundamentals and decision-making across the businessAct as a senior partner in shaping customer strategy and performance deliveryChampion the adoption of AI-powered tools and data-driven ways of working to improve forecasting, commercial decision-making, and
Customer Director - Prestige in London employer: Coty SA
Coty is an exceptional employer that values creativity and passion in the luxury beauty sector. Working as a Brand Ambassador at Selfridges Manchester, you will enjoy a vibrant work culture that fosters personal growth through ongoing training and development opportunities, all while being part of a prestigious brand that prioritises employee satisfaction and customer engagement.
