Student Enrollment Specialist in Norfolk

Training Tomorrow's Technicians to Become Skilled, Employable, and Essential.

At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities.

Location: 2329 E Little Creek Rd Norfolk, VA 23518

Work Schedule: Monday - Thursday 9am-6pm OR 10am to 7pm, Fridays 9am-5pm, Saturdays 1-2X a month as needed to support career fairs and open house events.

Compensation: Up to $27 per hour, based on experience, qualifications, and other relevant factors.

We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions.

As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.

Key Duties:

• Evaluate prospective students for enrollment eligibility and program fit.
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process.
• Achieve and maintain enrollment goals by leading through personal performance.
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up.
• Track student application status and ensure completion of required documentation.
• Assist with recruitment events such as open houses and career fairs.

Qualifications:

Education: High School Diploma or GED; Associates' or higher degree preferred.

Experience: Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios. One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred.

Skill set: Strong written and verbal communication skills, with the ability to connect with diverse audiences. Excellent time management and multitasking abilities in a fast-paced environment. Proficient with Microsoft Office, willing to learn new systems. A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed.

What We Offer:

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Employee Assistance Program: Access to resources for personal and professional support.
• Tuition Reimbursement: Invest in your future with financial support for further education.

Cotulla Education is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.