At a Glance
- Tasks: Manage customer enquiries and convert leads into orders in plumbing and heating.
- Company: Join a dynamic team in Tottenham with a focus on customer satisfaction.
- Benefits: Enjoy discounts, wellbeing support, pension scheme, and 23 days annual leave.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Make an impact by winning new business and growing existing accounts.
- Qualifications: Strong plumbing knowledge and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Hours: Monday – Friday 7.30am – 5.30pm | Alt Saturdays 7.00am – 4.30pm About the
Role: We are looking for a driven and customer-focused Internal Sales Executive to join a Plumbing and Heating team in Tottenham.
You will manage inbound enquiries, support trade and commercial customers, and convert leads into orders through your plumbing and heating expertise and tailored solutions.
You will also focus on winning new business, growing existing accounts, and managing a strong sales pipeline to achieve targets.
Building relationships, re-engaging lapsed customers, and identifying new opportunities will be key.
Working closely with internal teams, you will ensure smooth order processing while keeping accurate records and managing multiple tasks in a fast-paced environment.
Benefits
- Perkbox – 24/7 discounts, wellbeing support, online GP & more
- Company Pension Scheme
- Group Life Assurance (up to 3x salary, subject to length of service)
- Staff Discount on all products
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 23 Days Annual Leave + Bank Holidays + Birthday Day
- Off
- Key
Responsibilities
- Win new business and grow existing accounts
- Manage and convert a strong sales pipeline to hit targets
- Handle enquiries and provide expert product advice
- Build and maintain strong customer relationships
- Prepare quotes, process orders, and follow up effectively
- Re-engage lapsed customers and identify new opportunities
- Keep CRM records accurate and up to date
- Manage multiple orders and customer projects
- Work closely with internal teams to ensure smooth delivery
- Support promotions and share market feedback
- Share market insights, competitor intelligence, and customer feedback to support continuous improvement
Requirements
- Strong plumbing and heating knowledge
- Excellent communication and relationship-building skills
- Highly organised with the ability to manage multiple enquiries and projects
- Customer-focused with strong commercial awareness
Internal Sales Executive - Plumbing and Heating in Tottenham employer: Cottrell Moore Ltd
Join a reputable and independent concrete supplier in Wymondham, Norfolk, where you will be valued as a key member of our delivery team. We offer competitive pay, a comprehensive benefits package including a pension scheme, generous annual leave, and opportunities for professional development through CPC training. Our supportive work culture prioritises safety and customer satisfaction, making it an ideal environment for HGV drivers looking to grow their careers.
