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- Tasks: Lead quality assurance and compliance across care homes, ensuring they exceed industry standards.
- Company: Join a dedicated team focused on excellence in care across Norfolk and Suffolk.
- Benefits: Enjoy a competitive salary, bonuses, wellbeing support, and generous leave policies.
- Why this job: Make a real impact in care quality while fostering a culture of excellence.
- Qualifications: Degree or equivalent experience in a relevant field; strong auditing and communication skills required.
- Other info: Regular travel to care sites is essential; mobile phone and laptop provided.
The predicted salary is between 40000 - 60000 £ per year.
Are you passionate about driving excellence in care? We’re seeking a dedicated and experienced Compliance and Quality Manager to lead quality assurance and regulatory compliance across a group of care homes in Norfolk and Suffolk. This is a pivotal role where you’ll champion best practices, lead audits, and ensure services not only meet but exceed industry standards. You will be based out of the Norwich Head Office, but regular travel to sites across Norfolk and Suffolk is required.
We’re looking for someone with:
- In-depth knowledge of CQC standards and regulations.
- Proven experience in internal auditing, compliance, and quality management systems.
- Strong analytical and report writing skills.
- Excellent communication and stakeholder management abilities.
- A proactive, resilient mindset with a passion for continuous improvement.
- A degree or equivalent experience in a relevant field.
Key Responsibilities:
- Lead and manage internal audits across all services.
- Monitor compliance with CQC and PAMMS standards.
- Conduct inspections to ensure compliance.
- Identify areas for improvement and implement action plans.
- Support and guide teams to uphold quality and safety standards.
- Build strong relationships across the organisation to foster a culture of excellence.
Benefits:
- Annual salary £50,000 - £60,000 – depending on experience
- Bonus 5% - based on KPIs
- Employee Wellbeing Assistance Programme
- Early Earned Wage Access
- Annual leave 25 days plus Bank Holidays.
- 2 weeks paid sick leave per annum and access to private medical after the successful completion of a 6 month probationary period.
- Business mileage
- Company pension scheme
- Mobile phone and laptop provided
- Free on-site parking
Quality and Compliance Manager employer: Cottrell Moore Ltd
Contact Detail:
Cottrell Moore Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager
✨Tip Number 1
Familiarise yourself with the latest CQC standards and regulations. Understanding these inside out will not only help you in interviews but also demonstrate your commitment to compliance and quality management.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in compliance and quality roles. Engaging with them can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led audits or implemented quality improvements in previous roles. This will showcase your hands-on experience and problem-solving skills during the interview.
✨Tip Number 4
Research StudySmarter and our values, particularly around excellence in care. Tailoring your conversation to align with our mission will show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Quality and Compliance Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight your experience in quality assurance and compliance, particularly with CQC standards.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in internal auditing and quality management systems. Use specific examples that demonstrate your analytical skills and ability to implement action plans for improvement.
Showcase Communication Skills: Since excellent communication and stakeholder management abilities are crucial for this role, provide examples of how you've successfully built relationships and fostered a culture of excellence in previous positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for continuous improvement in care services. Make sure to connect your personal values with the company's mission.
How to prepare for a job interview at Cottrell Moore Ltd
✨Know Your CQC Standards
Make sure you have a solid understanding of the Care Quality Commission (CQC) standards and regulations. Be prepared to discuss how your experience aligns with these standards and how you can ensure compliance in the role.
✨Showcase Your Auditing Experience
Highlight your proven experience in internal auditing and quality management systems. Bring examples of past audits you've led, focusing on the outcomes and improvements that resulted from your actions.
✨Demonstrate Strong Communication Skills
Since this role involves stakeholder management, be ready to showcase your communication skills. Prepare to discuss how you've built relationships in previous roles and how you would foster a culture of excellence within the organisation.
✨Emphasise Continuous Improvement
Express your passion for continuous improvement and resilience. Share specific examples of how you've identified areas for improvement in past roles and the action plans you implemented to achieve better outcomes.
